French-Speaking Customer Support Advisor — Portugal

Savior Artigos Texteis Lda; Aveiro; On-site; EUR 16,000 - 22,000; Full time

Benefits offered by this job

Competitive salary package

Performance bonuses

Paid training

Full-time employment

Career growth opportunities

Relocation support to Greece

Multicultural and dynamic environment

Job summary

Savior Artigos Texteis Lda in Aveiro, Portugal, is seeking a French-speaking Customer Support Advisor to join our international team. You will handle inquiries by phone, email, and chat, ensuring accurate product information and high customer satisfaction.

Requirements include French at C1/C2, English at B2, strong communication and problem-solving skills, and good computer skills. Previous customer service experience is a plus but not required.

Qualifications

• French fluency required (C1/C2).
• English proficiency at B2 or higher.

Responsibilities

• Provide excellent customer support in French via phone, email, and chat.
• Assist customers with inquiries and resolve issues.
• Deliver accurate information about products and services.
• Document customer interactions using internal systems.
• Ensure a high level of customer satisfaction while meeting quality standards.

Skills

French language (C1/C2)

English language (B2)

Excellent communication

Problem-solving

Customer-oriented

Computer skills

Customer service experience (nice-to-H

Job description

Savior Artigos Texteis Lda in Aveiro, Portugal, is seeking a French-speaking Customer Support Advisor to join our international team. You will handle inquiries by phone, email, and chat, ensuring accurate product information and high customer satisfaction.

Requirements include French at C1/C2, English at B2, strong communication and problem-solving skills, and good computer skills. Previous customer service experience is a plus but not required.