French Speaker - European Customer Support with Relocation

Cross Border Talents; Viseu; On-site; EUR 20,000 - 26,000; Full time

Benefits offered by this job

Relocation package

Flights & hotel

Housing support

Career growth opportunities

Job summary

Cross Border Talents is seeking a French-speaking Customer Service agent to join our international team based in Coimbra, Portugal. You will provide support via phone, chat and email, handling inquiries with empathy and efficiency to ensure customer satisfaction.

Relocation assistance is provided, including flights, hotel stays, and housing support, enabling a smooth transition to life in Southern Europe while you grow with our global teams.

Qualifications

• French C2 level required.
• Good command of English for communication with colleagues.
• EU citizenship or valid work/residency permit for Greece, Portugal, Spain or Bulgaria.

Responsibilities

• Provide professional customer support via phone, chat and email.
• Handle inquiries and solve issues with efficiency and empathy.
• Maintain a high level of customer satisfaction in every interaction.

Skills

French C2

English proficiency

Customer service

Communication skills

Problem-solving

Job description

Cross Border Talents is seeking a French-speaking Customer Service agent to join our international team based in Coimbra, Portugal. You will provide support via phone, chat and email, handling inquiries with empathy and efficiency to ensure customer satisfaction.

Relocation assistance is provided, including flights, hotel stays, and housing support, enabling a smooth transition to life in Southern Europe while you grow with our global teams.