French Customer Support Specialist in Porto

Cross Border Talents; Vila Nova de Gaia; Presencial; EUR 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal allowance

Transportation allowance

Health and life insurance

Onsite work environment

Performance bonus

Competitive salary

Resumo da oferta

Cross Border Talents in Porto is seeking a French Customer Support Specialist to join our team on-site. You will handle customer calls in French with a professional and friendly approach, delivering personalized assistance to meet each customer’s needs and ensuring satisfaction.

The role emphasizes representing our company culture and maintaining a positive, collaborative workplace. This position offers a competitive salary, performance bonuses, meal and transportation allowances, plus health

Qualificações

• C2 proficiency in French
• EU citizenship or Portuguese residency card

Responsabilidades

• Manage customer calls with professionalism and courtesy
• Welcome customers warmly and provide personalized assistance based on their specific needs
• Offer customized solutions to guarantee customer satisfaction
• Represent and promote our company culture, creating a positive and supportive workplace atmosphere

Conhecimentos

French language

Customer service

Communication

Descrição da oferta de emprego

French Customer Support Specialist in Porto

About the job French Customer Support Specialist in Porto

Are you fluent in French and seeking a new opportunity? We’re on the lookout for a skilled individual to join our team as our Customer Service Maestro!

About Us:

We are committed to delivering exceptional customer satisfaction and strive to create a friendly experience for every client. Our team promotes a positive workplace culture rooted in collaboration and mutual support.

Role Overview:

As the primary contact for customers, you will manage incoming calls with professionalism and a friendly approach. You'll provide tailored advice to meet their needs and ensure they leave satisfied. In addition, you will embody our company culture, helping to maintain a positive, team-oriented work environment.

Key Responsibilities:

• Manage customer calls with professionalism and courtesy
• Welcome customers warmly and provide personalized assistance based on their specific needs
• Offer customized solutions to guarantee customer satisfaction
• Represent and promote our company culture, creating a positive and supportive workplace atmosphere

Requirements:

• C2 proficiency in French
• EU citizenship or Portuguese residency card

Why Join Us?

• Competitive Salary: Fair compensation reflecting your skills and effort
• Performance Bonus: Opportunities for bonuses based on achievements
• Meal Allowance: Daily support for meals during work hours
• Transportation Allowance: Assistance with commuting costs
• Health and Life Insurance: Comprehensive coverage for your well-being
• Onsite Work Environment: Collaborate and communicate effectively with the team in person