French Customer Support Advisor — Portugal (Aveiro)

Savior Artigos Texteis Lda; Aveiro; Presencial; EUR 11 000 - 16 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Performance bonuses

Paid training

Full-time employment

Career growth

Relocation support to Greece

Multicultural environment

Resumo da oferta

Savior Artigos Texteis Lda in Aveiro, Portugal, is hiring Customer Support Advisors to assist a global team. You will handle French support via phone, email, and chat, resolve inquiries, and document interactions for quality service.

This is a full-time role in an international environment. Requirements include French C1/C2 and English B2 or higher, strong communication, problem-solving, and good computer skills.

Qualificações

• French: C1/C2 level (spoken and written)
• English: B2 level or higher
• Excellent communication and problem-solving skills
• Customer-oriented attitude
• Good computer skills
• Previous customer service experience is a plus, but not required

Responsabilidades

• Provide excellent customer support in French via phone, email, and chat.
• Assist customers with inquiries and resolve issues efficiently.
• Deliver accurate information about products and services.
• Document customer interactions using internal systems.
• Ensure a high level of customer satisfaction while meeting quality standards.

Conhecimentos

French

English

Communication

Customer orientation

Computer skills

CS exp (nice-to-have)

Descrição da oferta de emprego

Savior Artigos Texteis Lda in Aveiro, Portugal, is hiring Customer Support Advisors to assist a global team. You will handle French support via phone, email, and chat, resolve inquiries, and document interactions for quality service.

This is a full-time role in an international environment. Requirements include French C1/C2 and English B2 or higher, strong communication, problem-solving, and good computer skills.