French Customer Care Advisor in Braga

Cross Border Talents; Braga; Presencial; EUR 12 000 - 18 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Performance Bonus

Meal Allowance

Transportation Support

Onsite Work

Resumo da oferta

A customer support company in Braga is looking for a motivated French Customer Care Advisor. This role involves providing outstanding support via various channels and resolving customer inquiries quickly. Ideal candidates should be fluent in French, possess strong communication skills, and be eager to learn. The position offers competitive compensation, a performance bonus, meal allowances, and transportation support in an engaging office environment.

Qualificações

• 0-1 year experience in customer support.
• EU Citizenship or Portuguese Residency Card required.
• Eagerness to learn and grow is essential.
• Eagerness to learn and grow.

Responsabilidades

• Provide outstanding support through phone, chat, email, and social media.
• Resolve issues related to account setup, verification, logins, financial matters, and technical support.
• Build strong, lasting client relationships through clear and effective communication.
• Respond quickly to customer inquiries, feedback, and concerns.
• Build strong, lasting client relationships through clear and effective communication.
• Suggest process improvements to enhance the customer experience.

Conhecimentos

Fluent in French (C2 level)

Strong leadership

Analytical skills

Communication skills

Communication skills

Descrição da oferta de emprego

About the job French Customer Care Advisor in Braga

Take Your Career to the Next Level!

We’re looking for a motivated Customer Support Specialist to become part of our dynamic and forward-thinking team. If you’re personable, adaptable, and thrive in a fast-paced environment, this position is a perfect fit for you!

Role Overview:

As a Customer Support Specialist, you’ll handle customer inquiries across various channels—phone, chat, email, and social media—addressing account, technical, and financial concerns. Your contributions will help enhance customer satisfaction and drive improvements within our operations.

Key Responsibilities:

• Provide outstanding support through phone, chat, email, and social media
• Resolve issues related to account setup, verification, logins, financial matters, and technical support
• Act as a trusted advisor, particularly for clients in the sports industry
• Respond quickly to customer inquiries, feedback, and concerns
• Build strong, lasting client relationships through clear and effective communication
• Maintain service excellence while following company policies
• Suggest process improvements to enhance the customer experience

Requirements:

• Fluent in French (C2 level)
• EU Citizenship or Portuguese Residency Card
• 0-1 year experience in customer support
• Strong leadership, analytical, and communication skills
• Eagerness to learn and grow

Why Join Us:

• Attractive Salary: Competitive compensation that values your skills
• Performance Bonus: Recognizing your achievements
• Meal Allowance: Covering your daily meals
• Transportation Support: Assisting with commuting costs
• Onsite Work: Engage and grow in a collaborative office environment

Ready to take the next step in your customer support journey? Apply today—we can’t wait to meet you!