Food & Beverage Intern | InterContinental Cascais-Estoril

IHG; Portugal; Teletrabalho; EUR 6700 - 8900; Tempo parcial

Resumo da oferta

IHG Hotels & Resorts offers a Food & Beverage Internship where you rotate through the signature restaurant, the bar, in-room dining, and banqueting to learn how a world-class F&B operation functions.

You will assist in setup, professional table service, menu knowledge, POS operation, event support, and HACCP adherence, while greeting guests, handling requests, and promoting guest engagement.

Responsabilidades

• Assist in setup and breakdown of dining areas per brand standards.
• Provide professional table service, take orders, serve, and clear tables.
• Learn menu details to advise on ingredients and dietary needs.
• Operate POS system for billing and payment processing.
• Support venue setups for weddings, conferences, and corporate events.
• Assist in high-volume service with attention to detail.
• Follow HACCP and food safety regulations; maintain cleanliness.
• Monitor inventory and report shortages to supervisor.
• Coordinate back-of-house timing with kitchen and service teams.
• Greet guests, handle requests, resolve complaints, and promote loyalty programs.

Descrição da oferta de emprego

As a Food & Beverage Intern , you will be on the front lines of delivering exceptional culinary experiences. You will rotate through various outlets—such as the signature restaurant, the bar, in-room dining, and banqueting—to learn how a world-class F&B operation functions. Your goal is to ensure every guest enjoys high-quality service, whether they are having a quick breakfast or a formal gala dinner.

Key Responsibilities:

1. Restaurant & Bar Operations

• Assist in the setup and breakdown of dining areas according to brand standards.

• Provide professional table service, including taking orders, serving food and beverages, and clearing tables.

• Learn the menu in detail (including ingredients and preparation methods) to provide recommendations and handle dietary requirements.

• Operate the Point of Sale (POS) system for billing and payment processing.

2. Events & Banqueting

• Support the setup of meeting rooms and event spaces for weddings, conferences, and corporate events.

• Assist in the execution of high-volume service while maintaining a high level of attention to detail.

3. Quality & Hygiene Control

• Ensure all work areas are clean and organized, following strict HACCP and food safety regulations.

• Monitor inventory levels of glassware, cutlery, and linens, reporting any shortages to the supervisor.

• Assist in the "back of house" coordination between the kitchen and the service team to ensure smooth timing of dishes.

4. Guest Engagement

• Greet guests warmly and handle special requests to create a personalized dining experience.

• Resolve guest complaints immediately and professionally, escalating to management when necessary.

• Promote the IHG One Rewards program and encourage guests to provide feedback.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.