FinCrime Escalations Specialist

Revolut; Porto; On-site; EUR 35,000 - 52,000; Full time

Job summary

Revolut in Porto, Portugal, seeks an Escalations Officer to ensure compliant suspicious activity reporting across European branches. You will assess reports, escalate from first line of defence, and coordinate with the MLRO on significant cases.

The role requires FinCrime/AML expertise, experience in escalation, and fluency in English and Swedish. You will contribute to a fast-moving compliance function in a global fintech environment.

Qualifications

• Experience as a compliance/FinCrime officer in a major financial institution.
• Experience in FinCrime operations acting as the escalation point.
• Deep knowledge of AML and sanctions regulations.
• Experience using internal and external systems and databases to conduct investigations.
• The ability to review policies and procedures and advise if changes are required.
• Problem-solving and decision-making skills with the ability to analyse complex information to identify the key issue/action and drive resolutions.
• An understanding of payment systems and markets with focus on technology and mobile applications.
• Fluency in English and Swedish (C1 or above).

Responsibilities

• Acting as the escalation point for suspicious activity cases.
• Ensuring accurate and timely SARs are submitted according to local requirements.
• Responding to regulatory inquiries and other requests from local authorities related to SARs.
• Managing queries requiring second line of defence review.
• Working with the MLRO and escalating significant cases.
• Monitoring and detecting rare or new patterns, and reporting emerging trends in suspicious activity.
• Resolving escalated cases, following expected resolution times.
• Participating in projects with management as required.
• Collaborating on training initiatives and implementation of new processes.

Skills

AML/FinCrime experience

Escalation point experience

Regulatory knowledge

Investigations using systems

English fluency

Swedish language

Job description

Revolut in Porto, Portugal, seeks an Escalations Officer to ensure compliant suspicious activity reporting across European branches. You will assess reports, escalate from first line of defence, and coordinate with the MLRO on significant cases.

The role requires FinCrime/AML expertise, experience in escalation, and fluency in English and Swedish. You will contribute to a fast-moving compliance function in a global fintech environment.