FinCrime Escalations Officer - Arabic

Revolut; Portugal; Sur place; EUR 45 000 - 65 000; Plein temps

Résumé du poste

Revolut is seeking an Arabic-speaking Escalations Officer within its Compliance team to ensure compliant suspicious activity reporting across Europe. You will assess and decide on reports escalated from the first line of defence, coordinating with the MLRO and regulators as needed.

The role requires AML knowledge, experience in FinCrime operations as an escalation point, and fluency in English and Arabic. Expect collaboration on ongoing training and process improvements.

Qualifications

• Experience as a compliance/FinCrime officer in a major financial institution.
• Experience in FinCrime operations acting as the escalation point.
• In-depth knowledge of AML and sanctions regulations.
• Experience using internal and external systems and databases to conduct investigations.
• The ability to review policies and procedures, and advise if changes are required.
• Problem-solving and decision-making skills to analyse complex information and identify the key issue/action to drive resolutions.
• The ability to present a summary and conclusion to management promptly, including clear proposals to implement appropriate steps to mitigate risk and/or monitor it.
• An understanding of payment systems and markets with a focus on technology and mobile applications.
• Fluency in English and Arabic.

Responsabilités

• Acting as the escalation point for suspicious activity cases.
• Ensuring accurate and timely SARs are submitted according to local requirements.
• Responding to regulatory inquiries and other requests from local authorities related to SARs.
• Managing queries requiring a second line of defence review.
• Partnering with the MLRO and escalating significant cases.
• Monitoring and detecting rare or new patterns, and reporting emerging trends in suspicious activity.
• Resolving escalated cases, following expected resolution times.
• Participating with management on special projects as required.
• Collaborating on training initiatives and the implementation of new processes.

Connaissances

Compliance/FinCrime experience

FinCrime escalation

AML & sanctions knowledge

Investigations systems

Policy review

Problem-solving

Management communication

Payments systems knowledge

English & Arabic bilingual

Description du poste

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products - including spending, saving, investing, exchanging, travelling, and more - help our 80+ million customers get more from their money every day.

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products - including spending, saving, investing, exchanging, travelling, and more - help our 80+ million customers get more from their money every day.
As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About The Role

Our Compliance team blends regulatory expertise with data-driven thinking to make sure our products meet legal and policy requirements and deliver real value to customers. In a fast-moving, digital environment, they stay one step ahead by finding smart, scalable ways to manage conduct risk. We're looking for an Arabic-speaking Escalations Officer to ensure effective and compliant suspicious activity reporting in branches across Europe. You'll be performing assessments and making decisions on reports, which are escalated from the first line of defence. Up to shape what's next in finance? Let's get in touch.

What You’ll Be Doing

• Acting as the escalation point for suspicious activity cases
• Ensuring accurate and timely SARs are submitted according to local requirements
• Responding to regulatory inquiries and other requests from local authorities related to SARs
• Managing queries requiring a second line of defence review
• Partnering with the MLRO and escalating significant cases
• Monitoring and detecting rare or new patterns, and reporting emerging trends in suspicious activity
• Resolving escalated cases, following expected resolution times
• Participating with management on special projects as required
• Collaborating on training initiatives and the implementation of new processes

What You'll Need

• Experience as a compliance/FinCrime officer in a major financial institution
• Experience in FinCrime operations acting as the escalation point
• In-depth knowledge of AML and sanctions regulations
• Experience using internal and external systems and databases to conduct investigations
• The ability to review policies and procedures, and advise if changes are required
• Problem-solving and decision-making skills to analyse complex information and identify the key issue/action to drive resolutions
• The ability to present a summary and conclusion to management promptly, including clear proposals to implement appropriate steps to mitigate risk and/or monitor it
• An understanding of payment systems and markets with a focus on technology and mobile applications
• Fluency in English and Arabic

Nice to have

• Fluency in other languages

Building a global financial super app isn't enough. Our Revoluters are a priority, and that's why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We're doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That's why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.