Arabic-Speaking FinCrime Escalations Officer

Revolut; Portugal; On-site; EUR 45,000 - 65,000; Full time

Job summary

Revolut is seeking an Arabic-speaking Escalations Officer within its Compliance team to ensure compliant suspicious activity reporting across Europe. You will assess and decide on reports escalated from the first line of defence, coordinating with the MLRO and regulators as needed.

The role requires AML knowledge, experience in FinCrime operations as an escalation point, and fluency in English and Arabic. Expect collaboration on ongoing training and process improvements.

Qualifications

• Experience as a compliance/FinCrime officer in a major financial institution.
• Experience in FinCrime operations acting as the escalation point.
• In-depth knowledge of AML and sanctions regulations.
• Experience using internal and external systems and databases to conduct investigations.
• The ability to review policies and procedures, and advise if changes are required.
• Problem-solving and decision-making skills to analyse complex information and identify the key issue/action to drive resolutions.
• The ability to present a summary and conclusion to management promptly, including clear proposals to implement appropriate steps to mitigate risk and/or monitor it.
• An understanding of payment systems and markets with a focus on technology and mobile applications.
• Fluency in English and Arabic.

Responsibilities

• Acting as the escalation point for suspicious activity cases.
• Ensuring accurate and timely SARs are submitted according to local requirements.
• Responding to regulatory inquiries and other requests from local authorities related to SARs.
• Managing queries requiring a second line of defence review.
• Partnering with the MLRO and escalating significant cases.
• Monitoring and detecting rare or new patterns, and reporting emerging trends in suspicious activity.
• Resolving escalated cases, following expected resolution times.
• Participating with management on special projects as required.
• Collaborating on training initiatives and the implementation of new processes.

Skills

Compliance/FinCrime experience

FinCrime escalation

AML & sanctions knowledge

Investigations systems

Policy review

Problem-solving

Management communication

Payments systems knowledge

English & Arabic bilingual

Job description

Revolut is seeking an Arabic-speaking Escalations Officer within its Compliance team to ensure compliant suspicious activity reporting across Europe. You will assess and decide on reports escalated from the first line of defence, coordinating with the MLRO and regulators as needed.

The role requires AML knowledge, experience in FinCrime operations as an escalation point, and fluency in English and Arabic. Expect collaboration on ongoing training and process improvements.