Fieldwork Operations Lead — Market Research

RONIN International; Porto; On-site; EUR 38,000 - 62,000; Full time

Job summary

RONIN International is seeking an experienced Market Research Fieldwork Manager to lead fieldwork execution in Porto, Portugal. You will coordinate project planning, recruitment, field operations, QA, and profitability, ensuring on-time delivery and high-quality data.

You’ll work with clients and internal teams, review questionnaires, manage suppliers, and maintain strong stakeholder relationships. A solid background in market research and multi-project leadership is essential.

Qualifications

• Bachelor's degree in Economics, Statistics, Marketing, or a related field.
• Minimum of 2 years' experience in market research, fieldwork management, or project management within a market research agency.
• Strong understanding of market research methodologies, participant recruitment, and fieldwork operations.
• Experience managing multiple market research projects simultaneously.
• Strong analytical and problem-solving skills.
• Experience working with survey platforms and data collection tools.
• Excellent client management, communication, and stakeholder management skills.

Responsibilities

• Review project specifications, costing sheets, and fieldwork requirements.
• Attend project kick-off meetings with clients and internal stakeholders.
• Develop and review screeners, discussion guides, and questionnaires.
• Review and test programmed questionnaires to ensure best practice data collection, working closely with Scripting, Translation, Testing, and Data Processing teams.
• Brief and manage internal fieldwork teams and external suppliers to ensure successful project execution.
• Oversee participant recruitment and fieldwork activities across multiple projects.
• Monitor project timelines, budgets, profitability, and resource allocation.
• Manage project scope, change requests, and scope creep.
• Build and maintain strong client relationships through proactive communication and regular project updates.
• Identify project risks and implement effective solutions to minimise delays and ensure successful delivery.
• Ensure compliance with ESOMAR guidelines, quality standards, and company procedures.
• Complete project administration, including project close-out activities and lessons learned.
• Support research design activities, including sampling methodologies and questionnaire development.
• Coordinate data collection across various methodologies, including online surveys, telephone interviews (CATI), focus groups, and in-depth interviews.
• Drive continuous improvements to fieldwork processes and operational efficiency.

Skills

Market research

Project management

Client management

Analytical thinking

Time management

Education

Bachelor's degree in Economics/Statistics/Marketing or related field

Tools

Qualtrics

Decipher

Forsta/Confirmit

Job description

RONIN International is seeking an experienced Market Research Fieldwork Manager to lead fieldwork execution in Porto, Portugal. You will coordinate project planning, recruitment, field operations, QA, and profitability, ensuring on-time delivery and high-quality data.

You’ll work with clients and internal teams, review questionnaires, manage suppliers, and maintain strong stakeholder relationships. A solid background in market research and multi-project leadership is essential.