Field Service Engineer

Sungrow Europe; Lisboa; On-site; EUR 28,000 - 40,000; Full time

Job summary

A Sungrow Europe procura Engenheiro de Serviço de Campo para apoiar clientes de ESS e PV em Portugal. Liderará atividades de instalação, comissionamento, manutenção e suporte técnico no local, assegurando uma experiência de serviço de qualidade desde a colocação em funcionamento até à operação de longo prazo.

É desejável formação técnica em Engenharia Elétrica, Power Electronics ou Mecatrónica, com experiência em serviço de campo e diagnóstico de equipamentos elétricos, e disponibilidade para

Qualifications

• Experiência em service de campo ou suporte técnico combinado com ambientes elétricos.
• Confortável com atuação prática, diagnóstico e resolução no local.
• Capacidade de trabalhar com clientes e equipes internacionais.

Responsibilities

• Fornecer suporte técnico no local ao longo da instalação, comissionamento, manutenção e reparos.
• Realizar testes, upgrades e retrabalho em sistemas PV/ESS no cliente.
• Gerar relatórios de serviço, documentação técnica e instruções de trabalho.
• Seguir procedimentos de saúde, segurança, qualidade e operar com foco em melhoria contínua.

Skills

Field service

Commissioning

Preventive maintenance

Technical support

Troubleshooting

Education

Electrical Engineering

Power Electronics

Mechatronics

Job description

Olá e bem-vindo à Sungrow! We are excited to welcome a Field Service Engineer to support our ESS and PV customers across Portugal. In this hands‑on role, you will help keep clean‑energy systems running reliably and deliver a great service experience from commissioning through long‑term operation. Take ownership of assigned customer cases and provide timely on‑site technical support across Portugal. Diagnose and resolve electrical, communication, firmware, and system issues affecting PV inverters and energy storage solutions.

Carry out installation support, commissioning, preventive maintenance, repairs, testing, upgrades, and rework activities at customer sites. Work closely with Project Management, partners, and customers during commissioning, site acceptance, and handover activities. Follow all applicable health, safety, quality, and operational procedures while maintaining a strong safety‑first mindset. Create clear service reports, technical documentation, work instructions, and feedback to support continuous product and service improvement.

Your profile

That sounded exciting, right? To feel confident and successful in this role, your background could look like this: You hold a technical qualification in Electrical Engineering, Power Electronics, Mechatronics, or a comparable discipline. You bring experience in field service, commissioning, maintenance, or technical support, ideally within PV, ESS, BESS, or industrial electrical systems. You are confident troubleshooting electrical equipment and enjoy finding practical solutions in customer‑facing situations.

You communicate clearly and professionally in Portuguese and English at C1 level;
additional European languages or Chinese are a plus. You are comfortable working independently, managing priorities, and collaborating with international colleagues and external partners. You are willing to travel regularly within Portugal, participate in an on‑call rota when needed, and hold a valid driving licence.

Why us?

Join Sungrow's Service team and make a direct impact on the reliability and performance of solar and energy storage solutions across Portugal. You will work with innovative PV and ESS technologies, collaborate with an international network of technical experts, and build hands‑on expertise in a fast‑growing clean‑energy market. We offer a supportive, inclusive environment where your ideas, technical curiosity, and customer focus can help shape better service experiences every day.

About Us

We are a green tech company with young creative minds. We are fighting every day to make our mission happen – Clean Power for All! With 870+GW of clean power presently installed worldwide, we are on the road to success! Welcome at Sungrow Founded in 1997 by University Professor Cao Renxian, Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility‑scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions and renewable hydrogen production systems. Want to know more? Check out what working with us is like!

Field Service Engineer • Lisbon, Portuguese Republic, PT