Fashion Sales Associate – German-Speaking, KPI-Driven

FURLA; Alcochete; On-site; EUR 16,000 - 23,000; Full time

Job summary

FURLA is seeking a Sales Assistant for the Freeport Outlet in Portugal. The position emphasizes delivering exceptional customer service, reaching store sales targets, and contributing to a positive team atmosphere.

You will advise customers on fashion trends, maintain store standards, and utilize CRM data to foster long-term relationships with clients while upholding the premium brand experience.

Qualifications

• 2/3 years of experience in a similar sales role.
• Fluency in German is required.
• Strong written and verbal communication skills.
• Retail leadership experience in a vertically integrated company is an asset.
• Results-oriented with a proactive, self-starting attitude.

Responsibilities

• Consistently hit or exceed monthly store sales goals.
• Work as a team and foster open, constructive communication.
• Provide exceptional customer service with strong product and Brand knowledge.
• Drive KPI goals through top-tier customer service and sales quality.
• Capture customer data via CRM for future relationship building.
• Discuss trends with clients and advise on fashion directions.
• Contribute to daily store operations and follow company policies.
• Maintain store security standards.

Skills

Retail experience

German language fluency

Excellent communication

Team player

Customer service focus

Job description

FURLA is seeking a Sales Assistant for the Freeport Outlet in Portugal. The position emphasizes delivering exceptional customer service, reaching store sales targets, and contributing to a positive team atmosphere.

You will advise customers on fashion trends, maintain store standards, and utilize CRM data to foster long-term relationships with clients while upholding the premium brand experience.