Faro IT Support Specialist - Troubleshooting Pro

NextWave Publications; Faro; On-site; EUR 15,000 - 19,000; Full time

Job summary

NextWave Publications in Faro, Portugal seeks an IT Support Specialist to provide technical support to clients, troubleshoot issues, and install computer systems. The role requires a strong background in computer science, problem-solving skills, and the ability to work under pressure.

This contract position offers the potential for long-term employment with a monthly salary of 1,600 USD. Candidates must have a valid work visa for Faro, Portugal.

Qualifications

• 2+ years of IT support or similar role.
• Bachelor's degree in Computer Science or related field.
• Knowledge of hardware, software, networking, and security systems.
• Excellent communication skills and ability to explain technical concepts to non-technical individuals.
• Strong problem-solving skills with the ability to think creatively and find innovative solutions.
• Ability to work well under pressure and handle multiple tasks simultaneously.
• Valid work visa for Faro, Portugal.

Responsibilities

• Provide technical support to clients via phone, email, or in person.
• Troubleshoot hardware, software, network, and security issues.
• Install new computer systems and software applications as needed.
• Configure network devices such as routers, switches, firewalls etc.
• Monitor system performance and ensure all systems are up-to-date with security patches.
• Maintain accurate records of all support activities.
• Educate clients on proper use of technology resources.
• Collaborate with team members to identify areas for improvement within the IT infrastructure.

Skills

Troubleshooting

Networking

Security knowledge

Customer communication

Creative problem-solving

Education

Bachelor's degree in Computer Science or related field

Tools

Windows OS

Routers & Firewalls

Job description

NextWave Publications in Faro, Portugal seeks an IT Support Specialist to provide technical support to clients, troubleshoot issues, and install computer systems. The role requires a strong background in computer science, problem-solving skills, and the ability to work under pressure.

This contract position offers the potential for long-term employment with a monthly salary of 1,600 USD. Candidates must have a valid work visa for Faro, Portugal.