F&B Supervisor

Hospitaliti; Porto; Hybrid; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Discounts across properties in Europe

Growth opportunities

Hybrid work model

Job summary

The Social Hub in Porto is hiring a Restaurant Supervisor to lead the front-of-house during service, ensuring warm, attentive guest experiences. You’ll guide the team, support onboarding, and keep daily operations running smoothly across the dining room.

You bring 1–2 years in a senior waiter, barista or bartender role, confident leadership, and clear communication. English and Portuguese are essential, with additional languages a bonus. Hybrid work model offered.

Qualifications

• 1–2 years in a senior waiter, barista or bartender role.
• Confidence leading a team during service.
• Clear communication under busy service conditions.
• Eye for detail and consistent service.
• Genuine hospitality energy with guest-facing focus.
• Lead by example across front-of-house teams.
• English and Portuguese; other languages a bonus.

Responsibilities

• Lead the front-of-house team during service and set a positive tone.
• Guide the crew on the floor and resolve issues on the spot.
• Support training and onboarding for new team members.
• Maintain smooth operations: setups, stock, cleanliness and safety.
• Engage with guests on the floor and handle transactions accurately.
• Share targets for the shift and motivate the team.
• Collaborate with kitchen and bar to keep service flowing.

Skills

Team leadership

Training & onboarding

Communication

Hospitality

Bilingual English/Portuguese

Job description

The Social Hub is hiring through Hosco in Porto.Your Mission, Should You Choose to Accept It You’re the kind of person who loves being in the middle of the action, and that’s exactly where this role lives. As our Restaurant Supervior, you’ll focus on creating a smooth flow across the dining room, helping the team deliver warm, attentive service throughout every sitting. You’ll work closely with the Restaurant Manager, help new team members find their rhythm, and keep daily operations running like a well-oiled machine. In Case You Don’t Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.

What You’ll Do

• Lead the front-of-house team during service and set a positive, upbeat tone
• Guide your crew on the floor, helping them solve small issues in the moment
• Support training and onboarding for new team members
• Keep daily operations smooth by checking setups, stock, cleanliness and safety
• Stay present on the floor, chat with guests and jump in where needed
• Handle transactions accurately and pass on any irregularities
• Share targets for the shift and motivate the team to reach them
• Work closely with the kitchen and bar teams to keep service flowing

What You’ll Have

• You have 1-2 years of experience in a senior waiter, barista or bartender role
• You bring confidence leading a team during service
• You communicate clearly and stay calm when things get busy
• You have an eye for detail and keep service consistent
• You bring genuine hospitality energy and enjoy being guest-facing
• You work well with different teams and lead by example
• You speak English and Portuguese, extra languages are a bonus

What We Offer

• The opportunity to work at a dynamic, multi-national company.
• Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future
• The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations likeand the to create meaningful change
• The chance to learn and grow in your role with the potential for future growth
• Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff
• At The Social Hub, we believe pay should be fair and consistent.
• That’s why we carefully determine your starting salary based on the role, your assessed proficiency, and our salary framework.
• We make our best and fairest offer upfront, so we don't negotiate salaries.
• Because fairness shouldn’t depend on who negotiate best.
• Who you are, is how we want you to be.
• To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves.
• Here, everyone belongs, and we welcome people no matter theirnationality, gender, age, sexual orientation, religionorculture.
• Your authenticitykeeps ourteam diverse.
• Come as you are.
• Experience in the hospitality industry is preferred.

Please see the full vacancy for the benefits offered by The Social Hub.