Entry-Level IT Support Specialist — Porto

Jing Hau; Porto; On-site; EUR 143,000 - 167,000; Full time

Job summary

Jing Hau in Porto, Portugal seeks an entry-level Computer Support Specialist to join our dynamic IT team. You will provide technical support to clients, troubleshoot hardware and software, and assist with installations, ensuring smooth operation of computer systems.

Qualifications include a high school diploma or equivalent (Bachelor's preferred), strong knowledge of hardware, software and networks, and excellent communication skills to work with clients and team members.

Qualifications

• Strong knowledge of computer systems, hardware, and software.
• Excellent communication skills.
• Ability to work independently and in a team environment.
• Attention to detail and strong problem-solving skills.
• Ability to adapt quickly to changing technology and processes.

Responsibilities

• Provide technical support to clients through phone, email or in person.
• Troubleshoot hardware and software issues for computer systems, printers, and other peripherals.
• Install new software or hardware as needed.
• Maintain accurate records of all support activities.
• Communicate effectively with clients to understand their technical issues and provide solutions.
• Collaborate with team members to resolve complex technical problems.

Skills

Computer systems knowledge

Hardware knowledge

Software knowledge

Excellent communication

Teamwork and independence

Education

Bachelor's degree in Computer Science or related field

High school diploma or equivalent

Job description

Jing Hau in Porto, Portugal seeks an entry-level Computer Support Specialist to join our dynamic IT team. You will provide technical support to clients, troubleshoot hardware and software, and assist with installations, ensuring smooth operation of computer systems.

Qualifications include a high school diploma or equivalent (Bachelor's preferred), strong knowledge of hardware, software and networks, and excellent communication skills to work with clients and team members.