E-Commerce Platform & Cro Lead

Enovis; Lisboa; Hybrid; EUR 90,000 - 130,000; Full time

Job summary

Enovis in Lisbon, Portugal – hybrid, seeks an E-commerce Platform & CRO Lead to own the development and evolution of global eCommerce platforms, ensuring scalability, reliability and conversion-optimized experiences.

This business-driven role collaborates with Demand Generation, IT and external vendors to drive platform performance, CRO and continued evolution of Enovis’ digital ecosystem while adhering to global standards.

Qualifications

• 8+ years of experience managing or owning eCommerce platforms in a complex environment.
• Strong track record in conversion optimization and eCommerce performance.
• Experience with enterprise eCommerce platforms (Salesforce Commerce, BigCommerce, Magento, Shopify).
• Solid understanding of platform architecture, integrations, scalability and performance.
• Bachelor’s degree in Marketing, Business, IT, or related field.
• Excellent communication; English required.
• Microsoft Office proficiency.

Responsibilities

• Own and drive the eCommerce platform roadmap, prioritizing growth and global strategy.
• Ensure performance, scalability, reliability, and ongoing optimization of platforms.
• Drive CRO and UX improvements in partnership with Demand Generation.
• Lead platform evolution, new capabilities, integrations, and optimization initiatives.
• Align platform decisions with global digital standards and architecture.
• Collaborate with IT and external vendors on implementations and delivery.
• Partner with Marketing, Demand Generation, and eCommerce teams to translate needs into solutions.
• Reduce platform fragmentation and support scalable, consistent global approach.
• Identify opportunities to improve performance, experience, and efficiency.
• Other duties as assigned.

Skills

Conversion optimization

eCommerce performance

Cross-functional collaboration

Strategic platform vision

Communication skills

Education

Bachelor’s degree in Marketing, Business, IT, or related field

Tools

Salesforce Commerce

BigCommerce

Magento

Shopify

Job description

Quem somos

SOBRE A ENOVIS™

Who We Are

ABOUT ENOVIS™

As suas responsabilidades | What You'll Do

At Enovis™ we pay attention to the details. We embrace collaboration with our partners and patients, and take pride in the pursuit of scientific excellence, with the goal of transforming medical technology as we know it.

Because that’s how we change the lives of patients for the better. And that’s how we create better together.

As a key member of the Global Digital Center of Excellence, you will play an integral part in helping Enovis drive the medical technology industry forward by building scalable, high-performing digital commerce experiences that support our brands, customers, and continued growth.

Job Title:

E-commerce Platform & CRO Lead

Reports To:

Sr Director, Digital

Location:

Lisbon, Portugal – Hybrid

Business Unit Description:

Global Digital Center of Excellence – Web Operations & Platform Management

Job Title/High-Level Position Summary:

The E-commerce Platform & CRO Lead owns the development and evolution of Enovis’ eCommerce platforms, ensuring they are scalable, high-performing, reliable, and conversion-optimized while adhering to global digital standards and architecture.

Sitting within the Global Digital Center of Excellence, this is a business-driven role that combines platform ownership with a strong conversion mindset in a fast-growing MedTech consumer environment.

The role will work closely with Demand Generation, business unit eCommerce teams, IT, and platform vendors to drive platform performance, user experience, conversion optimization, and continued evolution of Enovis’ global eCommerce ecosystem.

Key Responsibilities:

• Own and drive the eCommerce platform roadmap, establishing priorities that support business growth, user needs, and global digital strategy.
• Ensure the performance, scalability, reliability, and continued optimization of eCommerce platforms.
• Drive Conversion Rate Optimization (CRO) and user experience improvements in partnership with Demand Generation.
• Lead platform evolution and key enhancements, including new capabilities, features, integrations, and optimization initiatives.
• Align platform decisions with global digital standards and architecture.
• Collaborate closely with IT and external vendors on platform implementation, integrations, ongoing optimization, and technical delivery.
• Partner cross-functionally with Marketing, Demand Generation, and business unit eCommerce teams to translate commercial needs into effective platform solutions.
• Contribute to the reduction of platform fragmentation across the eCommerce ecosystem, supporting a more scalable and consistent global approach.
• Identify opportunities to improve eCommerce performance, customer experience, and operational efficiency.
• Other duties as assigned.

Minimum Basic Qualifications:

• Minimum of 8 years of experience managing or owning eCommerce platforms within a complex business environment.
• Strong track record in conversion optimization and eCommerce performance.
• Experience working with enterprise eCommerce platforms, such as Salesforce Commerce, BigCommerce, Magento, Shopify, or equivalent.
• Solid understanding of eCommerce platform architecture, integrations, scalability, and performance.
• Bachelor’s Degree in Marketing, Business, Information Technology, or a related field.
• Excellent communication skills; English required.
• Microsoft Office proficiency required.

Desired Characteristics:

• Experience within direct-to-consumer (DTC), consumer health, or medical-device eCommerce environments.
• Experience consolidating multiple eCommerce websites or platforms.
• Familiarity with CRM, DAM, and data integrations.
• Strong understanding of Conversion Rate Optimization (CRO) principles and digital customer journeys.
• Business- and results-driven mindset with a strong sense of ownership and accountability.
• Ability to collaborate effectively across Marketing, IT, business teams, and external vendors.
• Pragmatic and solution-oriented approach, with a strong focus on users and measurable business outcomes.
• Ability to balance platform strategy and long‑term evolution with immediate commercial and optimization priorities.
• Strong cross-functional stakeholder management and communication skills.

What Success Looks Like:

• Scalable, reliable and high‑performing eCommerce platforms across the Enovis consumer ecosystem.
• Measurable improvement in conversion rates and user experience.
• Continued growth in eCommerce revenue, supported by effective platform capabilities and optimization.
• Reduced platform fragmentation and greater consistency across Enovis consumer brands and eCommerce properties.
• Effective management and optimization of platform and vendor costs.
• Strong collaboration across Demand Generation, business unit eCommerce teams, IT, and external platform partners.

Travel Requirements:

• Must be able to travel up to 10% of the time, including both domestic and international travel.
• Typical work‑related travel assignments range from 1–3 days and may require overnight stays.
• This role operates within a hybrid working arrangement based in Lisbon, Portugal.

Creating Better Together

“Creating better together.” It’s the Enovis purpose, and it’s what drives us and empowers us every day on a global scale.

We know that the power to create better, for our customers, our team members, and our shareholders, begins with having the best team, pursuing common goals, operating at the highest levels, and delivering extraordinary outcomes.

What does creating better together mean to us at Enovis? Discover the “why” behind our purpose, values and behaviors.

Join us in creating better together.

Declaração de Igualdade de Oportunidades

Equal Employment Opportunity