Dynamics 365 CRM Consultant - Banking Solutions (Hybrid)

Hexa Consulting; Lisboa; Híbrido; EUR 45 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private health insurance from day one

Wellbeing support program

Training and certification

Flexible work arrangements

Collaborative environment

Resumo da oferta

Hexa Consulting in Lisbon is seeking a Microsoft Dynamics 365 CRM Consultant to support the implementation and evolution of CRM solutions in a financial sector context. This hybrid role focuses on business analysis, platform configuration, and collaboration with business and technical stakeholders.

You will analyze requirements, configure CRM capabilities, support testing, and contribute to ongoing CRM initiatives across complex environments.

Qualificações

• At least 2 years of proven experience in Microsoft Dynamics 365 CRM implementation or evolution projects.
• Experience working with business stakeholders and technical teams in multidisciplinary delivery environments.
• Autonomy, proactivity and a solution-oriented mindset.
• Clear communication skills and the ability to build constructive professional relationships.
• Results orientation and strong problem-solving capability in demanding project contexts.

Responsabilidades

• Analyze business requirements and translate them into Microsoft Dynamics 365 CRM configurations.
• Configure and parameterize CRM capabilities aligned with business needs and delivery standards.
• Support functional testing, user acceptance testing and production readiness activities.
• Collaborate with business stakeholders and technical teams to ensure clear requirements, effective validation and smooth solution evolution.
• Contribute to CRM implementation and enhancement initiatives in complex organizational environments.

Conhecimentos

Dynamics 365 CRM

Business analysis

CRM configuration

Testing & UAT

Production support

Ferramentas

Power Automate

Power Apps

Power BI

Customer Insights Journeys

Dynamics 365 Customer Service

Descrição da oferta de emprego

Hexa Consulting in Lisbon is seeking a Microsoft Dynamics 365 CRM Consultant to support the implementation and evolution of CRM solutions in a financial sector context. This hybrid role focuses on business analysis, platform configuration, and collaboration with business and technical stakeholders.

You will analyze requirements, configure CRM capabilities, support testing, and contribute to ongoing CRM initiatives across complex environments.