Dutch-Speaking Team Leader — Lisbon, Portugal

Cross Border Talents; Odivelas; Vor Ort; EUR 38.000 - 48.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Zusammenfassung

Cross Border Talents in Lisbon, Portugal, seeks a Dutch-speaking Team Leader to inspire and develop a high-performing team in an international customer experience setting. The role is on-site and requires strong people management and Dutch fluency.

You will coach teams, monitor KPIs, ensure excellent customer service, and drive continuous improvement in a fast-paced environment while supporting career growth.

Qualifikationen

• Fluent Dutch (C1/C2) required.
• English proficiency at B2 level or higher.
• Experience as Team Leader or supervisor in a similar role.
• Strong communication and people-management skills.
• Proven ability to drive performance and develop others.

Aufgaben

• Lead, motivate, and develop a team to meet performance and quality targets.
• Coach, mentor, and provide continuous feedback to staff.
• Monitor KPIs and implement improvement plans.
• Foster a positive, collaborative team culture and employee development.
• Ensure delivery of outstanding customer experience.

Kenntnisse

Dutch fluency (C1/C2)

English (B2)

People management

Team leadership experience

Results driven

Jobbeschreibung

Cross Border Talents in Lisbon, Portugal, seeks a Dutch-speaking Team Leader to inspire and develop a high-performing team in an international customer experience setting. The role is on-site and requires strong people management and Dutch fluency.

You will coach teams, monitor KPIs, ensure excellent customer service, and drive continuous improvement in a fast-paced environment while supporting career growth.