Dutch Content Moderator in Lisbon

Cross Border Talents; Porto; On-site; EUR 21,000 - 27,000; Full time

Benefits offered by this job

Competitive Salary

Meal Allowance

Health & Life Insurance

Collaborative Team

Relocation Assistance

Onsite Opportunities

Job summary

A global online safety company is looking for a Dutch Content Moderator in Porto. In this role, you’ll ensure user-generated content complies with guidelines, enhancing online safety. Proficiency in Dutch (C1) and English (B2) is essential, along with customer support experience. The position offers a competitive salary, meal allowance, health insurance, and a collaborative team environment.

Qualifications

• At least one year of experience in customer support.
• Desire to learn and advance in the field.
• EU citizenship or Portuguese residency card
• At least one year of customer support experience
• Strong analytical, leadership, and communication abilities

Responsibilities

• Monitor and review user-generated content for compliance.
• Enforce platform policies consistently.
• Handle user appeals regarding moderation decisions.
• Analyze user behavior to identify trends and risks.
• Collaborate with the team to ensure compliance.

Skills

Proficiency in Dutch (C1 level)

Proficiency in English (B2 level)

Strong analytical abilities

Leadership skills

Communication abilities

Job description

About the job Dutch Content Moderator in Lisbon

Passionate About Online Safety?

Join Our Team as a Content Moderator and Help Build a Secure Digital Community!

If you have a keen eye for detail, thrive in dynamic environments, and want to contribute to a safer online space, this is your opportunity to make an impact.

Role Overview:

As a Content Moderator, you’ll review and assess user-generated content to ensure it adheres to platform policies. Your role will be essential in maintaining a respectful and secure online environment by enforcing guidelines, addressing user concerns, and staying informed about emerging trends.

Key Responsibilities:

• Monitor and review videos, images, comments, and links, removing content that violates community guidelines
• Enforce platform policies consistently across all content types
• Handle user appeals, providing clear and professional explanations for moderation decisions
• Collaborate with your team to ensure compliance with regulations and platform standards
• Identify trends and potential risks by analyzing user behavior to support proactive moderation
• Suggest improvements to enhance moderation tools and processes

Requirements:

• Proficiency in Dutch (C1 level)
• Proficiency in English (B2 level)
• EU citizenship or a Portuguese residency card
• At least one year of experience in customer support
• Strong analytical, leadership, and communication abilities
• Desire to learn and advance in the field

Why Join Us?

• Competitive Salary: Your expertise and dedication are rewarded
• Meal Allowance: Support during your working hours
• Health & Life Insurance: Comprehensive benefits for your peace of mind
• Collaborative Team: Be part of a supportive and communicative work environment
• Relocation Assistance: Seamless support for your move
• Onsite Opportunities:Engage in an interactive and dynamic work environment

Ready to Make a Difference?Apply now and take the first step toward fostering safer online communities!