Dutch-Speaking Cybersecurity Support Specialist

Mercier Consultancy Group; Lisboa; Presencial; EUR 28 000 - 44 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully Paid Relocation Package

Professional Cybersecurity Training

Private Health Insurance

Resumo da oferta

Mercier Consultancy Group is seeking a Dutch Speaking Cybersecurity Customer Expert to provide high-level technical support for cybersecurity solutions and assist Dutch-speaking clients from our onsite team in Athens.

Successful candidates will relocate to Greece, hold an EU passport, and bring strong customer service and analytical skills within a tech or BPO environment. We offer competitive salary, relocation package, and professional cybersecurity training.

Qualificações

• Native or fluent Dutch (spoken and written).
• Proven customer service experience, preferably within a tech or BPO environment.
• Excellent analytical and problem-solving skills.

Responsabilidades

• Provide high-level technical support for cybersecurity software and digital protection solutions.
• Assist Dutch-speaking clients in resolving security-related inquiries and complex digital safety issues.
• Monitor and analyze potential threats to ensure optimal customer protection and system integrity.
• Maintain detailed documentation of security protocols and customer interactions within the cybersecurity ecosystem.
• Collaborate with international technical teams to troubleshoot and elevate critical cybersecurity concerns.
• Stay updated on the latest cyber-threat landscapes to provide proactive advice to our user base.
• Ensure all security-related communications adhere to strict privacy and compliance standards.

Conhecimentos

Dutch language

Customer service

Analytical thinking

Descrição da oferta de emprego

Mercier Consultancy Group is seeking a Dutch Speaking Cybersecurity Customer Expert to provide high-level technical support for cybersecurity solutions and assist Dutch-speaking clients from our onsite team in Athens.

Successful candidates will relocate to Greece, hold an EU passport, and bring strong customer service and analytical skills within a tech or BPO environment. We offer competitive salary, relocation package, and professional cybersecurity training.