Dutch-Speaking Content Moderator

Cross Border Talents; Lisboa; On-site; EUR 21,000 - 27,000; Full time

Benefits offered by this job

Meal allowance

Attendance bonus

International working environment

Job summary

Cross Border Talents in Lisbon is seeking Dutch-speaking Content Moderators to support a global online project. This on-site role focuses on maintaining content safety and quality in a structured environment.

You will review online content, apply sound judgment during moderation, and handle periods of increased queue volume while maintaining a professional, customer-focused approach. Shifts are 24/7 with rotation; start date 22 October 2026; relocation not provided; meal allowance and attendance

Qualifications

• Fluent or native-level Dutch required.
• Professional working proficiency in English.
• Strong moderation skills.
• Excellent written and verbal communication.
• Rational decision-making ability.
• Local market knowledge.
• Understanding of e-commerce.
• Strong customer service skills and empathy.

Responsibilities

• Review online content and support content quality.
• Apply sound judgment during moderation activities.
• Manage periods of increased queue volume.
• Maintain a professional and customer-focused approach.

Skills

Dutch

English

Moderation

Communication

Decision-making

Local market knowledge

E-commerce

Customer service

Job description

Main Requirements

• Fluent/native-level Dutch
• Professional working proficiency in English
• Strong moderation skills
• Excellent written and verbal communication
• Rational decision-making ability
• Local market knowledge
• Understanding of e-commerce
• Strong customer service skills and empathy

About the Role

We are looking for Dutch-speaking Content Moderators to support a global online project in Lisbon.

The role focuses on maintaining content safety and quality in a structured on-site environment.

Key Responsibilities

• Review online content and support content quality
• Apply sound judgment during moderation activities
• Manage periods of increased queue volume
• Maintain a professional and customer-focused approach

What We Offer

• Meal allowance
• Attendance bonus
• International working environment

No relocation support is provided for this vacancy.

Schedule

24/7 rotational shifts, Monday to Sunday, including:
07:00-16:00 / 14:00-23:00 / 22:30-07:30

Two rotational days off per week.

Expected start date: 22 October 2026