Dutch/English Content Moderator — E-commerce, Lisbon

Cross Border Talents

Lisboa

On-site

EUR 21,000 - 30,000

Full time

11 days ago

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Benefits offered by this job

Food allowance (7.63 €/day)

Attendance bonus (€100 every 11 months

Job summary

Cross Border Talents in Lisbon, Portugal is seeking a Dutch- and English-speaking Content Moderator to join our team. You will review user-generated content, apply platform policies, and help maintain a safe, high-quality experience for our users in an e-commerce context.

The role requires native Dutch, strong English, solid moderation experience, and excellent communication. You will collaborate with customer-facing and operations teams, stay calm during busy periods, and contribute to a

Qualifications

Fluent / native-level Dutch
Professional working proficiency in English (verbal and written)
Strong content moderation skills and experience applying policies consistently
Excellent verbal and written communication skills
Strong rational decision-making abilities and attention to detail
Local market expertise and a solid understanding of e-commerce
Strong customer service orientation and genuine empathy
Ability to remain calm and effective during high-volume periods (e.g. promotion seasons)

Responsibilities

Review and moderate user-generated content to ensure policy compliance.
Collaborate with customer-facing and operations teams to maintain a safe, high-quality experience.