Digital Marketing & AI Support Specialist

CBTalents; Lisboa; On-site; EUR 11,000 - 17,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

22 days annual leave

Permanent contract path

Job summary

Cross Border Talents in Lisbon is seeking an on-site, full-time professional to support a world-leading American AI company. You will help advertisers optimize paid campaigns and guide users through new AI tools for marketing success, at the front line of marketing tech.

You will manage ad setup, campaign structures and performance, onboarding to features, and handle billing inquiries. The role offers a permanent contract after 2 years and health & dental coverage from day one.

Qualifications

• Experience in managing paid ad campaigns and optimization.
• Familiarity with billing, invoicing and account support processes.
• Able to troubleshoot technical issues with ad platforms.

Responsibilities

• Ad and campaign optimization: guide advertisers on paid ad setup and performance.
• AI and product guidance: onboard users to new features and AI tools for marketing success.
• Billing and account support: handle client invoicing and payment queries.
• Technical troubleshooting: resolve account access and integration issues.

Skills

Ad optimization

AI guidance

Billing support

Technical troubleshooting

Job description

On-site|Full-time | Up to €1,520/month gross | Health & dental from day 1

Work with a world-leading American AI company from a modern campus in Lisbon. You'll help advertisers get more from their paid campaigns and guide users through new AI tools for marketing, at the front line of marketing tech.

What you'll do

• Ad and campaign optimization: guide advertisers on paid ad setup, campaign structures and performance, so they get the best return
• AI and product guidance: onboard users to new features and show them how to use AI tools for marketing success
• Billing and account support: handle client invoicing, subscriptions and payment queries
• Technical troubleshooting: solve account access, integration and tech issues

Schedule and contract

• Full-time, 40h/week, 24/7 rotating shifts
• Shifts published 10 days in advance, so you can plan your life
• 12-month contract (uncertain term), with a permanent contract after 2 years

What you earn (gross per month)

• Base salary: €1,000.00
• Holiday allowance: €83.33 (paid monthly)
• Christmas allowance: €83.33 (paid monthly)
• Meal allowance: €154.00 (€7.00/day, tax-free on a meal card)
• Guaranteed gross: €1,320.67
• Performance bonus: up to €200.00
• Total potential: up to €1,520.67 gross per month

Benefits

• Private health and dental insurance from contract signing
• 22 days of paid annual leave, plus compensation for public holidays
• Modern campus next to Oriente Station, with excellent metro, train and bus links
• Clear route to a permanent contract