Devoteam Cyber Trust Network Security Engineer Banking Sector

OpenTalent; Porto; Presencial; EUR 42 000 - 62 000; Tempo integral

Resumo da oferta

OpenTalent is seeking a Network Security Engineer based in Porto to provide level 1/2 support across multi-entity infrastructures. The role emphasizes troubleshooting, monitoring, and robust change management in a fast-paced, high- tech environment.

Candidates should have practical knowledge of monitoring platforms and networking protocols, with the ability to engage both Portuguese and English speakers. A hands-on approach and collaboration within the team are essential.

Qualificações

• Experience in a Network/Systems Operations Center (NOC) or equivalent formal training.
• Fluency in Portuguese and English (written and spoken).
• Knowledge of monitoring platforms and network troubleshooting best practices.

Responsabilidades

• Monitor and respond to alerts using established processes.
• Diagnose and resolve network problems with research and tailored solutions.
• Manage network changes in line with change management procedures.
• Prioritize tasks to meet or exceed SLAs.
• Collaborate to identify service improvements and document procedures.
• Identify and escalate any issue impacting services.

Conhecimentos

Monitoring platforms

Networking expertise

Multi-vendor environments

ITIL knowledge

Automation scripting

Ferramentas

Grafana

LogicMonitor

LibreNMS

Juniper devices

Cisco devices

Arista devices

Check Point

Fortinet

Descrição da oferta de emprego

We are seeking a Network Security Engineer to deliver level 1/2 technical support for multi-entity infrastructures, ensuring the continuity and reliability of business operations across network and security disciplines.

Based in Porto , this role requires strong troubleshooting skills, technical expertise across networking and systems, and the ability to work effectively within a fast-paced, high-tech operational environment.

Key Accountabilities

Monitoring & Alerts: Respond promptly to alerts from monitoring tools following established operational processes.

Troubleshooting: Diagnose and resolve network problems, researching and implementing specific solutions.

Change Management: Manage network changes in strict accordance with required change management processes.

SLA & Prioritization: Prioritize operational tasks effectively to meet or exceed defined SLAs.

Continuous Improvement: Work collaboratively with the team to identify service improvements for existing processes and procedures.

Issue Escalation: Proactively identify, own, and escalat e any issue or problem that could potentially impact services.

Technical Expertise

Experience: Proven experience working within a Network and Systems Operations Center (NOC) or equivalent formal technical training in the area.

Monitoring Tools: Practical knowledge of monitoring platforms (e.g., Grafana, LogicMonitor, LibreNMS, or similar).

Networking Protocols: Solid understanding of fundamental networking protocols and technologies, including:

TCP/IP, DNS, PTP/NTP

OSPF, BGP, MPLS

Multi-Vendor Environments: Hands-on troubleshooting experience with multi-vendor hardware and security systems, including Juniper, Cisco, Arista, Check Point, and Fortinet.

Languages

Fluency in Portuguese and English (both spoken and written) is mandatory.

Desirable Skills (Plus)

ITIL Framework: Good understanding of the ITIL framework and related operational IT processes.

Automation & Scripting: Experience with scripting languages (e.g., Python, Shell, Perl, PHP) for automation or tool integration.

Soft Skills & Work Approach

Problem-Solving: Strong troubleshooting and analytical problem-solving abilities.

Adaptability: Ability to multi-task, prioritize effectively, and adapt quickly to changing operational demands.

Execution: A hands-on mindset combined with a structured, organized approach to tasks.

Collaboration & Learning: Ability to work both independently and collaboratively within a team environment.

Strong communication and interpersonal skills, with the ability to explain technical issues clearly to both internal teams and external stakeholders.

Willingness and ability to rapidly learn new technologies, platforms, and products, often with minimal formal training.