Investment Sector | Network Operations Center Engineer

Devoteam; Viseu; Presencial; EUR 25 000 - 38 000; Tempo integral

Resumo da oferta

Devoteam seeks a Network Operations Center professional to deliver Level 1/2 technical support for network and security infrastructures across multiple entities. You will monitor, maintain, and support critical systems, providing 24/7 coverage in a rotating shift environment to ensure uptime.

Responsibilities include incident response, root cause analysis, and collaboration with distributed teams to sustain a stable, secure, high-performing production environment using Grafana, LogicMonitor,

Qualificações

• Experience in a NOC or similar technical support environment.
• Hands-on experience with Grafana, LogicMonitor and LibreNMS.
• Solid understanding of TCP/IP, DNS, PTP/NTP, OSPF, BGP and MPLS.
• Experience troubleshooting complex network environments.
• Knowledge of multi-vendor networking technologies (Juniper, Cisco, Arista, Check Point, Fortinet).
• Strong analytical and troubleshooting skills, able to work under pressure.
• Excellent communication and collaboration skills.
• Willingness to work in a rotating 24/7 shift environment.

Responsabilidades

• Deliver Level 1/2 technical support for the network and security infrastructures of multiple entities.
• Monitor, maintain, and support critical network and system infrastructures for optimal performance and availability.
• Provide technical support in a 24/7 operational environment with rotating shifts.
• Monitor infrastructure using Grafana, LogicMonitor, LibreNMS or similar tools.
• Troubleshoot network and infrastructure issues across multi-vendor environments.
• Respond to incidents, perform root cause analysis, and escalate as needed.
• Collaborate with teams across multiple locations to ensure operational excellence.
• Maintain a stable, secure, and high-performing production environment.

Conhecimentos

NOC experience

Network monitoring

Troubleshooting

Communication

Ferramentas

Grafana

LogicMonitor

LibreNMS

Juniper

Descrição da oferta de emprego

Company Overview

At Devoteam, we believe that technology with strong human values can actively drive change for the better. Discover how Tech for People unlocks the future, creating a positive impact on the people and the world around us. We are a global leading player in Digital Transformation for leading organisations across EMEA, with a revenue of €1B. We believe in transforming technology to create value for our clients, partners and employees in a world where technology is developed for people. We are proud of the culture we have built together.

Job Description

Deliver Level 1/2 technical support for the network and security infrastructures of multiple entities, ensuring the continuity and reliability of Euronext's business operations.

Monitor, maintain, and support critical network and system infrastructures to ensure optimal performance and availability.

Provide technical support in a 24/7 operational environment, working in rotating shifts to cover market operational hours.

Monitor infrastructure using platforms such as Grafana, LogicMonitor, LibreNMS, or similar tools.

Troubleshoot network and infrastructure issues across multi-vendor environments.

Respond to incidents, perform root cause analysis, and elevate issues when necessary.

Collaborate with teams across multiple Euronext locations to ensure operational excellence and continuous service availability.

Contribute to maintaining a stable, secure, and high-performing production environment.

Qualifications

Experience working in a Network Operations Center (NOC), Systems Operations Center, or a similar technical support environment.

Hands-on experience with infrastructure monitoring tools such as Grafana, LogicMonitor, LibreNMS, or equivalent.

Solid understanding of networking concepts and protocols, including TCP/IP, DNS, PTP/NTP, OSPF, BGP, and MPLS.

Experience troubleshooting complex network environments.

Knowledge of multi-vendor networking technologies, including Juniper, Cisco, Arista, Check Point, and Fortinet.

Strong analytical and troubleshooting skills with the ability to work under pressure.

Excellent communication and collaboration skills.

Willingness to work in a rotating 24/7 shift environment supporting business-critical operations

Additional Information Devoteam Group works for equal opportunities, promoting its employees based on merit and actively fights against all forms of discrimination. We are convinced that diversity contributes to the creativity, dynamism and excellence of our organization. All of our vacancies are open to people with disabilities.