Daytime Flemish Customer Support Specialist in Lisbon

CB Talents SP; Lisboa; On-site; EUR 13,392 - 20,088; Full time

Job summary

CB Talents SP in Lisbon is seeking a fluent Flemish-speaking customer service professional to deliver top-quality support to Flemish customers. The role offers a stable daytime schedule in a corporate setting with an international team.

You will handle inquiries, maintain customer records, and collaborate with colleagues to continuously improve service standards. Local residency and Portuguese working rights are required for immediate start.

Qualifications

• Native-level or fluent (C1/C2) Flemish in speaking and writing.
• Local resident in the Lisbon metro area.
• Full daytime availability from 08:00 to 17:00.
• Strong listening and empathy to connect with customers.
• Portuguese work rights for immediate start.

Responsibilities

• Deliver high-quality, professional support to Flemish-speaking customers via primary channels.
• Troubleshoot inquiries efficiently, ensuring a positive customer experience.
• Maintain accurate customer records and follow up on unresolved cases.
• Collaborate with team leads and international colleagues to raise service standards.

Skills

Active listening

Empathy

People skills

Flemish proficiency

Job description

CB Talents SP in Lisbon is seeking a fluent Flemish-speaking customer service professional to deliver top-quality support to Flemish customers. The role offers a stable daytime schedule in a corporate setting with an international team.

You will handle inquiries, maintain customer records, and collaborate with colleagues to continuously improve service standards. Local residency and Portuguese working rights are required for immediate start.