Data Quality & CRM Specialist (Junior)

PwC Portugal; Matosinhos; On-site; EUR 25,000 - 35,000; Full time

Job summary

PwC Services Portugal (PSP) seeks a data administrator to manage CRM/master data for prospects and clients in Matosinhos. You will collect information, perform quality controls, and maintain data accuracy across systems.

You will act as a CRM liaison to business stakeholders, identify data issues, and drive cleansing activities using dashboards, while following internal procedures and risk controls.

Qualifications

• Bachelor degree with CRM database experience preferred.
• Strong analytical and data quality mindset.
• Fluent in English; French is a plus.

Responsibilities

• Create and maintain prospects/clients data in the Entity/Engagement Management master data systems.
• Collect information from internal/external sources and perform quality controls before input.
• Serve as a point of contact for business stakeholders regarding CRM.
• Identify data issues and report them to the Team Leader.
• Conduct data cleansing based on Data Quality dashboards.
• Ensure adherence to internal procedures, quality and risk controls.
• Participate in service improvement initiatives aligned with company goals.

Skills

Analytical skills

Attention to detail

Organised

English fluency

Education

Bachelor degree

Tools

CRM database

Job description

PwC Services Portugal (PSP) seeks a data administrator to manage CRM/master data for prospects and clients in Matosinhos. You will collect information, perform quality controls, and maintain data accuracy across systems.

You will act as a CRM liaison to business stakeholders, identify data issues, and drive cleansing activities using dashboards, while following internal procedures and risk controls.