Danish Customer Support Specialist — Lisbon (Relocation)

Jobsonboard; Lisboa; Presencial; EUR 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation to Portugal

Flight ticket reimbursement

Airport pickup upon arrival

Accommodation assistance

Documentation guidance and settling-in

Modern office with international team

Resumo da oferta

Jobsonboard in Lisbon, Portugal is seeking a Danish-speaking Customer Support Specialist to join our international team. You will handle inquiries via phone, email and chat, delivering a professional and friendly customer experience and documenting interactions accurately.

We offer comprehensive training, an international work environment, career growth, relocation support to Portugal, flight reimbursement, airport pickup, accommodation assistance, and help with local documentation and settling

Qualificações

• Fluent in Danish.
• Good English skills.
• Minimum 6 months experience in customer service, call center or similar.
• Good computer skills.
• Strong communication skills.
• Problem-solving mindset.
• Willingness to work on shifts.

Responsabilidades

• Provide customer support via phone, email, and live chat.
• Deliver professional customer service.
• Resolve customer problems quickly and effectively.
• Document customer interactions in internal systems.
• Follow internal policies and quality standards.
• Collaborate with internal teams.
• Build good customer relationships.
• Meet quality and service targets.

Conhecimentos

Fluent Danish

Good English

6 months exp

Computer skills

Strong communication

Problem solving

Shift work

Descrição da oferta de emprego

Jobsonboard in Lisbon, Portugal is seeking a Danish-speaking Customer Support Specialist to join our international team. You will handle inquiries via phone, email and chat, delivering a professional and friendly customer experience and documenting interactions accurately.

We offer comprehensive training, an international work environment, career growth, relocation support to Portugal, flight reimbursement, airport pickup, accommodation assistance, and help with local documentation and settling