D365 Field Service Consultant

Claranet limited; Lisboa; On-site; EUR 42,000 - 70,000; Full time

Benefits offered by this job

Salary package according to function

Career development and certification

Friendly work environment

Join Portugal's leading IT MSP

Job summary

Claranet limited in Portugal (Lisbon) is seeking a Dynamics 365 Field Service Consultant to join our internal team. Gather, analyse and document functional requirements; design business processes and functional solutions for applications; support the functional configuration and ongoing development of the Microsoft Dynamics 365 Field Service platform.

You will facilitate communication between end users and technical teams, participate in workshops and validation sessions, and prepare functional

Qualifications

• Minimum of 3 years in application-related functional roles.
• Experience in requirements gathering and functional application design.
• Functional knowledge of the Microsoft Dynamics 365 Field Service platform.
• Ability to communicate and collaborate effectively with end users.
• Good spoken and written Portuguese and English skills.

Responsibilities

• Gather, analyse and document functional requirements.
• Design business processes and functional solutions for applications.
• Support the functional configuration and ongoing development of the Microsoft Dynamics 365 Field Service platform.
• Facilitate communication between end users and technical teams.
• Participate in workshops, functional validation sessions and testing activities.
• Prepare functional documentation and support user adoption of the solutions.

Skills

Requirements gathering

End-user communication

Functional analysis

Portuguese/English

Tools

Microsoft Dynamics 365 Field Service

Job description

We're fast learners, hard workers, naturalcollaborators... and we Make Modern Happen!

Our ambition is to unlock the potential of our digitalworld so that organisations everywhere can innovate and thrive securely. We aimto achieve this goal by bringing together the world’s most talented people andthe most powerful technologies, combining them to address our customers'challenges and to build something stronger together.

Right now, we are looking for a Dynamics 365 Field ServiceConsultant to integrate our internal team.

Your Responsibilities:

• Gather, analyse and document functional requirements.
  
• Design business processes and functional solutions forapplications.
  
• Support the functional configuration and ongoingdevelopment of the Microsoft Dynamics 365 Field Service platform.
  
• Facilitate communication between end users andtechnical teams.
  
• Participate in workshops, functional validationsessions and testing activities.
  
• Prepare functional documentation and support useradoption of the solutions.
  

You must-have:

• Minimum of 3 years of professional experience inapplication-related functional roles.
  
• Experience in requirements gathering and functionalapplication design.
  
• Functional knowledge of the Microsoft Dynamics 365Field Service platform.
  
• Ability to communicate and collaborate effectivelywith end users.
  
• Good spoken and written Portuguese and English skills.
  

We Value:

• Strong analytical and organisational skills.
  
• Clear communication and a user-oriented approach.
  
• Ability to work effectively with multidisciplinaryteams.
  
• Autonomy and a strong sense of responsibility.
  

We offer:

• Salary package according to the function to be performed and with demonstrated experience;
  
• Career development and certification programs.
  
• Balanced and Friendly work environment.
  
• Integrate the biggest IT MSP operating in Portugal