D365 Field Service Consultant

Claranet Portugal; Lisboa; On-site; EUR 65,000 - 90,000; Full time

Job summary

Claranet Portugal is seeking a D365 Field Service Consultant to join our Lisbon team. You will gather requirements, design business processes and functional solutions, and support the configuration and ongoing development of the Microsoft Dynamics 365 Field Service platform to deliver practical, value-driven outcomes for our clients.

You will act as a bridge between end users and technical teams, facilitating workshops, functional validation sessions and testing activities while documenting

Qualifications

• Minimum 3 years in application-related functional roles.
• Experience in requirements gathering and functional design.
• Functional knowledge of the Microsoft Dynamics 365 Field Service platform.
• Ability to communicate and collaborate effectively with end users.
• Good spoken and written Portuguese and English skills.

Responsibilities

• Gather, analyse and document functional requirements.
• Design business processes and functional solutions for applications.
• Support the functional configuration and ongoing development of the Microsoft Dynamics 365 Field Service platform.
• Facilitate communication between end users and technical teams.
• Participate in workshops, functional validation sessions and testing activities.
• Prepare functional documentation and support user adoption of the solutions.

Skills

3+ years exp

Requirements gathering

D365 Field Service

End-user comms

Languages PT/EN

Job description

We're fast learners, hard workers, natural collaborators... and we Make Modern Happen!

Our ambition is to unlock the potential of our digital world so that organisations everywhere can innovate and thrive securely. We aim to achieve this goal by bringing together the world’s most talented people and the most powerful technologies, combining them to address our customers' challenges and to build something stronger together.

Right now, we are looking for a D365 Field Service Consultant to integrate our internal team.

Your Responsibilities:

• Gather, analyse and document functional requirements.
• Design business processes and functional solutions for applications.
• Support the functional configuration and ongoing development of the Microsoft Dynamics 365 Field Service platform.
• Facilitate communication between end users and technical teams.
• Participate in workshops, functional validation sessions and testing activities.
• Prepare functional documentation and support user adoption of the solutions.

You must-have:

• Minimum of 3 years of professional experience in application-related functional roles.
• Experience in requirements gathering and functional application design.
• Functional knowledge of the Microsoft Dynamics 365 Field Service platform.
• Ability to communicate and collaborate effectively with end users.
• Good spoken and written Portuguese and English skills.

We Value:

• Strong analytical and organisational skills.
• Clear communication and a user-oriented approach.
• Ability to work effectively with multidisciplinary teams.
• Autonomy and a strong sense of responsibility.