Customer Service Specialist

Cross Border Talents

Lisboa

On-site

EUR 30,000 - 40,000

Full time

14 days+

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Benefits offered by this job

Competitive salary + performance-based bonuses
Welcome bonus
Relocation package (flight + initial accommodation)
International work environment & growth opportunities

Job summary

A leading recruitment firm is seeking customer service specialists to join international teams in Portugal and Greece. Candidates should possess strong English communication skills and another European language. Responsibilities include customer communication via various channels and maintaining service quality. The role offers competitive salary, performance bonuses, and a welcoming environment for professional growth.

Qualifications

  • Strong level of English and one of the listed European languages.
  • Good communication and problem-solving skills.
  • EU citizenship or valid permit to work in Greece or Portugal.

Responsibilities

  • Communicate with customers via phone, email, and chat.
  • Offer product support and effective solutions.
  • Maintain customer satisfaction and service quality.

Skills

Strong communication skills in English
Proficient in one additional European language
Excellent problem-solving skills

Job description

Locations: Athens & Lisbon
Work Models: Remote Hybrid On-site

We are currently looking for customer service specialists to join international teams based in Greece and Portugal.

If you have strong communication skills in English and one of the following languages Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish, Danish, Hungarian, Slovak, Romanian, Bulgarian, or Croatian you might be a great fit.

What's Offered
  • Competitive salary + performance-based bonuses
  • Welcome bonus
  • Relocation package (flight + initial accommodation)
  • International work environment & growth opportunities
Main Responsibilities
  • Communicate with customers via phone, email, and chat
  • Offer product support and effective solutions
  • Maintain customer satisfaction and service quality
Requirements
  • Strong level of English + one of the listed European languages
  • Good communication and problem-solving skills
  • EU citizenship or valid permit to work in Greece or Portugal

Interested? Apply now through the platform.
For more information, you can contact: pinar.akpulat@cbtalents.org

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