Crm Campaign

Quanteam - Portugal (Rainbow Partners Group); Lisboa; Híbrido; EUR 25 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Contrato permanente

Vale refeição

Seguro de saúde

Feriado extra de Natal/Fim de Ano

Acesso à Quanteam Academy

Programa Elevate

Plano de progressão na carreira

Apoio técnico contínuo

Resumo da oferta

A Quanteam, entidade fundadora da Rainbow Partners, procura um Client Database Officer para gerir campanhas CRM e otimizar a segmentação de clientes na nossa operação em Lisboa. A posição exige experiência em Marketing Automation, nomeadamente com Adobe Campaign, e fluência em francês (C1/C2).

Ideal para profissionais com forte orientação analítica, capacidade de gerir várias campanhas simultaneamente e interesse em desenvolvimento de carreira através da Quanteam Academy e Elevate Program.

Qualificações

• Grau em Marketing, Negócios, Economia ou área relacionada.
• Experiência em CRM e Marketing Automation, preferencialmente com Adobe Campaign.
• Francês C1/C2 é obrigatório; Inglês é um plus.
• Fortes habilidades analíticas para interpretar dados de clientes e campanhas.
• Bom domínio de Excel/Power BI ou ferramentas de análise de dados.
• Boa organização, atenção aos detalhes e capacidade de gerir várias campanhas.
• Sênior: coordenação/supervisão de equipas CRM e ligação com partes interessadas.

Responsabilidades

• Gerir o cronograma de campanhas CRM e assegurar entrega atempada e de alta qualidade.
• Coordenar o processo de campanha end-to-end, desde briefings até execução final.
• Construir segmentação de clientes e targeting dentro do CRM.
• Configurar campanhas multicanal (email, SMS, push) e integrar assets de comunicação.
• Gerir proofs/BATs, materiais e fluxos no CRM.
• Monitorizar KPIs de campanhas e criar relatórios e insights acionáveis.
• Apoiar a equipa de CRM com formação, orientação operacional e melhoria contínua.

Conhecimentos

CRM & Marketing Automation

Francês C1/C2

Data analysis

Excel/Power BI

Organizational skills

CRM coordination (senior)

Formação académica

Marketing/Business/Economics degree

Ferramentas

Adobe Campaign

Descrição da oferta de emprego

Descrição do cargo

Who are we?

As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specializing in the fields of Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork, diversity, and excellence, our team of 1000 expert consultants, representing 35 different nationalities, collaborates across 12 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Geneva, Lisbon, Porto, Casablanca, Madrid and Singapore. Committed to sustainability (Ecovadis Silver), diversity (gender index: 94), security (ISO27001) and quality of work life, Quanteam is a forward-thinking enterprise.

Our Expertise

With a dual expertise in both business and IT, Quanteam supports its corporate clients (investment banks, asset management companies, private and retail banks, custodians, etc.) across the entire Front-to-Back spectrum in evolving their business activities and transformation projects.

Our teams are organized into 5 expertise areas:

• Quantitative Finance
• Risk, Compliance, and Regulatory
• Operations and Finance
• Transformation and Organization
• Information Systems

In 2025, Quanteam generated a revenue of €120 million.

Client Database Officer

Main Tasks

• Manage the CRM campaign schedule and ensure timely, high-quality delivery.
• Coordinate the end-to-end campaign process, from briefs to final execution.
• Build customer segmentation and targeting within the CRM platform.
• Configure omnichannel campaigns (email, SMS, push notifications, etc.) and integrate communication assets.
• Manage proofs/BATs, campaign materials and workflows in the CRM tool.
• Monitor campaign KPIs and performance, creating reports and actionable insights.
• Support the CRM team through training, operational guidance and continuous process improvement.

Main Skills Requirements

• Degree in Marketing, Business, Economics, Communication or a related field.
• Experience in CRM and Marketing Automation, preferably with Adobe Campaign.
• French C1/C2 is mandatory; English is a plus.
• Strong analytical skills, with experience interpreting customer and campaign data.
• Good knowledge of Excel/Power BI or similar data analysis tools is a plus.
• Strong organization, attention to detail and ability to manage multiple campaigns simultaneously.
• Senior: experience coordinating/supervising CRM teams, acting as a liaison with stakeholders and ensuring campaign quality.

What We Offer

• This role offers a gross annual salary between €25.000 to 30.000, defined according to the candidate’s experience and competencies.
• Permanent contract (CTI).
• Meal allowance.
• Health Insurance.
• Extra holiday: Christmas Eve or New Year’s Eve.
• Access to Quanteam Academy for continuous learning and certifications.
• Elevate Program to support professional development and career growth.
• Career progression plan.
• Ongoing follow-up and technical support provided by a consultant expert.

Hybrid Role in Lisbon