Copilot Studio Specialist

Findmore; Viseu; Hybrid; EUR 40,000 - 55,000; Full time

Benefits offered by this job

Market-aligned compensation

Flexible office + remote model

Health insurance

MS certifications + training budget

Modern workspace in the city center

Job summary

A technology solutions company is seeking a Copilot Studio Specialist in Viseu to design and implement intelligent conversational solutions. The successful candidate will work with cutting-edge AI technology and help automate support ticket handling. Responsibilities include developing chatbots, implementing knowledge base integrations, and creating multi-channel deployment solutions. Ideal candidates will have 3+ years of experience and skills in Power Virtual Agents and Power Automate. The role offers market-aligned compensation and a flexible working model.

Qualifications

• 3+ years of experience in the industry.
• Strong technical skills in developing automation solutions.
• Preferred experience with Microsoft AI certifications.

Responsibilities

• Design intelligent chatbots for customer interactions.
• Implement knowledge base integrations for context-aware responses.
• Create automated workflows to enhance business processes.

Skills

Power Virtual Agents

Power Automate

Experience in automation

Tools

API Integration

Dataverse

Job description

We’re seeking a Copilot Studio Specialist to join our AI automation team in Viseu. You’ll design and implement intelligent conversational solutions that automate 70% of support tickets and deliver measurable cost savings. Work with cutting‑edge AI technology while transforming customer service operations for clients across Europe.

What you’ll do

• Design intelligent chatbots and virtual agents that handle complex customer interactions
• Implement knowledge base integrations for accurate, contextual responses
• Create automated workflow triggers that streamline business processes
• Build multi‑channel deployment solutions (web, Teams, mobile)
• Analyze support ticket patterns to identify high‑impact automation opportunities
• Implement sentiment analysis and smart escalation protocols
• Develop ROI‑focused automation strategies with quantified outcomes
• Create predictive maintenance AI assistants for industrial clients

What we’re looking for

Required skills

• Power Virtual Agents
• Power Automate
• 3+ Years Experience

Nice to have

• API Integration
• Dataverse
• MS AI Certs
• Portuguese

What we offer

• Market‑aligned compensation
• Flexible office + remote model
• MS certifications + training budget
• Health insurance – comprehensive coverage
• Cutting‑edge tech
• Work with latest AI platforms
• International projects
• Clients across Europe
• Clear progression paths
• Viseu office: Modern workspace in the city center

Apply to this position

Fill out the form below and we’ll get back to you soon

Upload your CV

I accept the processing of my personal data and agree with the privacy policy.