Conversational Agent AI Platform Engineer
Develop your future with Consort Group, a leading data and infrastructure consulting company. Our Service Center in Porto supports strategic offshoring choices in Europe.
Mission
As a Conversational Agent AI Platform Engineer, you will contribute to the evolution, deployment, and operation of an enterprise Conversational AI Platform supporting AI‑powered business use cases in an international environment.
Build side responsibilities
- Develop and enhance Conversational AI platform capabilities and enterprise chatbot solutions.
- Design and implement APIs and Python‑based services supporting AI use cases.
- Build and maintain data pipelines using Airflow and prepare data for AI applications using Elasticsearch and related technologies.
- Onboard new AI use cases and support deployments across multiple countries.
- Contribute to the creation of onboarding playbooks and deployment accelerators to streamline platform adoption.
- Integrate new AI technologies and continuously improve platform capabilities.
- Collaborate with DevOps, MLOps, Data Engineering, QA, Security, and Product teams to deliver robust cloud‑native solutions.
- Participate actively in Agile ceremonies including sprint planning, backlog refinement, daily stand‑ups, sprint reviews, and retrospectives.
Run side responsibilities
- Provide technical administration and operational support for the Conversational AI Platform.
- Monitor platform health, chatbot performance, and application stability.
- Troubleshoot production incidents and resolve complex technical issues.
- Support environment provisioning and lifecycle management for new deployments.
- Monitor and remediate security vulnerabilities across applications, dependencies, and infrastructure.
- Contribute to continuous improvements by reducing technical debt and optimizing platform reliability.
- Ensure operational excellence through proactive monitoring and automation.
Background
You have at least 5 years of experience in software engineering or platform engineering within demanding Agile and DevOps environments. You are passionate about Artificial Intelligence, automation, and cloud technologies, and you enjoy building scalable, secure, and innovative solutions. You thrive in collaborative international environments where continuous learning, knowledge sharing, and technical excellence are valued.
Expertise
- Strong Python development experience
- REST API development and API Management (APIGEE or similar)
- Data engineering and pipeline orchestration (Airflow)
- Elasticsearch and data preparation
- DevOps tools: GitLab CI/CD, Jenkins, Argo CD
- Agile software development methodologies
- Knowledge of cloud‑native architectures
- Security best practices and vulnerability management
- Understanding of Data & AI lifecycle and production AI platforms
Nice to have
- HashiCorp Vault or other Secret Management solutions
- React or other front‑end development frameworks
- Exposure to MLOps, AIOps, or Private Cloud environments
Team working
- Strong collaboration and teamwork mindset
- Excellent communication skills in multicultural environments
- Analytical thinking and problem‑solving abilities
- Attention to detail and quality‑oriented approach
- Adaptability and continuous learning mindset
- Ability to manage priorities in a fast‑paced Agile environment
Language skills
Commitment
- Attentive and human onboarding
- A truly hands‑on management style
- Continuous training opportunities
- Concrete commitments: inclusion, equality, solidarity
- A comprehensive HR package: health insurance, TR card, CSE
- A culture of feedback and meaningful projects
Location
Lisbon
Contract
Permanent contract
Remote work
Hybrid (50%)
Salary
From 38K€ to 52K€ (depending on experience) gross annual salary
Job category
AI Platform Engineering / Data Engineering / DevOps