Contract Moderator: Build Safe, Engaged Online Communities

BuySphere Retail Staffing; Almada; On-site; EUR 7,900 - 9,900; Part time

Job summary

BuySphere Retail Staffing in Almada, Portugal, is seeking an experienced Moderator on a contract basis. You will monitor online communities, respond to comments, moderate content, and enforce guidelines to maintain healthy engagement across forums and social platforms.

We value strong communication, the ability to handle tough situations calmly, and the flexibility to work evenings or weekends as needed. Portuguese skills are a plus, and the role is based on-site in Almada.

Qualifications

• Previous experience as a Moderator or Community Manager
• Excellent communication skills with the ability to interact with diverse groups of people
• Strong understanding of online communities, forum moderation, and social media platforms
• Proven ability to handle difficult situations calmly and professionally
• Ability to work independently in a fast-paced environment with minimal supervision
• Fluent in English (Portuguese proficiency is a plus)

Responsibilities

• Monitor user activity and ensure compliance with community guidelines
• Respond to comments and messages from users in a timely and professional manner
• Moderate content posted by users to ensure it meets community standards
• Enforce community guidelines by issuing warnings or taking appropriate action against violators
• Identify potential issues or conflicts within the community and address them appropriately
• Collaborate with other team members to develop strategies for community growth and engagement
• Stay up-to-date on industry trends and best practices for community management

Skills

Moderation experience

Excellent communication

Online communities management

Conflict resolution

Independent work

Fluent English

Portuguese a plus

Job description

BuySphere Retail Staffing in Almada, Portugal, is seeking an experienced Moderator on a contract basis. You will monitor online communities, respond to comments, moderate content, and enforce guidelines to maintain healthy engagement across forums and social platforms.

We value strong communication, the ability to handle tough situations calmly, and the flexibility to work evenings or weekends as needed. Portuguese skills are a plus, and the role is based on-site in Almada.