Contract Community Moderator – Online Forum Oversight

SecureLine

Almada

On-site

EUR 11,000 - 13,000

Full time

14 days+

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Job summary

SecureLine is seeking a Contract Moderator to join our team in Almada, Portugal. You will monitor online forums and communities, ensuring posts comply with guidelines and responding to user inquiries. The role requires detail orientation, organization, and excellent communication.

You will stay up-to-date with industry trends and best practices in community management. Salary is 1200 USD per month for this contract position; the successful candidate will work independently in a fast-paced

Qualifications

Bachelor's degree in Communications, Marketing, or a related field (preferred).
1+ years of experience in community management or moderation.
Excellent written and verbal communication skills.
Strong attention to detail and ability to multitask.
Knowledge of social media platforms and online community dynamics.
Ability to work independently in a fast-paced environment.

Responsibilities

Monitor online forums and communities on a daily basis.
Review and approve or reject user-generated content according to company guidelines.
Respond to user inquiries in a timely and professional manner.
Resolve any issues or conflicts that may arise on the platform.
Keep up-to-date with industry trends and best practices in community management.