Content Moderator AI (German)

Ersilia; Lisboa; Presencial; EUR 18 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Modern office in city center

Comprehensive initial training and on-

Meal allowance

Support from colleagues with coaching

Health and Wellbeing initiatives

Resumo da oferta

Ersilia is hiring a German-speaking Content Moderator AI in Lisbon, Portugal. This on-site, full-time position focuses on reviewing AI-generated content to ensure policy compliance, with responsibilities spanning content evaluation, translation quality checks, and high-volume moderation while maintaining confidentiality.

The role requires native German (C2) and strong English (B2), along with analytical thinking and precise decision-making.

Qualificações

• Native or fluent German with C2 level
• Good command of English (B2)
• Strong analytical thinking and objective decision-making
• Excellent written and verbal communication skills
• Understanding of local market, language and cultural nuances
• High attention to detail and time-management
• Ability to work in fast-paced, high-volume environment
• Willingness to work rotating 24/7 shifts, including weekends and public holidays

Responsabilidades

• Review AI-generated dubbed content to ensure compliance with platform policies.
• Evaluate flagged content and moderation decisions per guidelines.
• Assess translation quality, cultural appropriateness and regional compliance.
• Identify content with misinformation or policy violations.
• Escalate complex or high-risk cases to internal teams.
• Document moderation decisions using internal systems.
• Meet quality, accuracy and productivity targets.
• Stay updated with policy changes and guidelines.
• Handle sensitive content with professionalism and confidentiality.

Conhecimentos

German language proficiency (C2)

English proficiency (B2)

Analytical thinking

Decision making

Communication skills

Descrição da oferta de emprego

We are working with a leading Outsourcing/BPO company that is looking to recruit an German speakingContent ModeratorAI for their office in Lisbon.

Position: Content Moderator AI

Location: Lisbon, Portugal

Work model: on-site

Employment type: Full-time (6 month contract)

Relocation support provided

DUTIES AND RESPONSIBILITIES:

• Review AI-generated dubbed video content to ensure compliance with platform policies and community guidelines

• Evaluate flagged content and make accurate moderation decisions based on internal procedures and policy guidelines

• Assess translation quality, cultural appropriateness and regional compliance of AI-generated content

• Identify content containing misinformation, hate speech, harassment or other policy violations

• Escalate complex, sensitive or high-risk cases to the appropriate internal teams

• Accurately document moderation decisions using internal systems and tools

• Meet quality, accuracy and productivity targets while reviewing high volumes of content

• Stay up to date with policy changes, moderation guidelines and process updates

• Handle sensitive or potentially disturbing content with professionalism and confidentiality.

REQUIREMENTS:

• Native or fluent German, written and spoken (C2)

• Good command of English (minimum B2)

• Strong analytical thinking and objective decision-making skills

• Excellent written and verbal communication skills

• Good understanding of the local market, language and cultural nuances

• Strong understanding of e-commerce platforms and online content ecosystems

• High attention to detail with excellent organisational and time-management skills

• Ability to work efficiently in a fast-paced, high-volume environment

• Resilient and comfortable reviewing sensitive or potentially disturbing content

• Sound judgement, integrity and ability to apply moderation policies consistently

• Customer-focused mindset while maintaining objectivity during content review

• Willingness to work rotational 24/7 shifts, including weekends and public holidays.

BENEFITS:

• Modern officein a city centerwith open spaces, easy to access with public transportation

• Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace

• Support from colleagues with coaching and mentoring opportunities

• Health and Wellbeing initiatives

• Monthly meal allowance

• And many more!!!