Commercial Specialist

Touch Inflight Solutions; Lisboa; Presencial; EUR 40 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health Insurance

Birthday Leave

Flexible working hours

International team

Resumo da oferta

Conetic Group is seeking a Commercial Specialist to support the execution of our commercial strategy across Touch Inflight Solutions and ABOVE. You will manage day-to-day account communications, ensure follow-through, and drive structured revenue growth with assigned airline and media clients.

Working closely with the Commercial & Growth Director, you will reinforce the client-facing function, coordinate with product, delivery, finance, and operations, and help forecast revenue and prepare

Qualificações

• 3-4 years of experience in Account Management, Commercial Management, or B2B client-facing roles.
• Strong negotiation and communication skills.
• Analytical mindset with ability to interpret pricing and revenue data.
• Experience managing multiple stakeholders.
• Proactive, structured, and commercially driven.
• Experience in aviation, media, digital services, or content distribution is a plus.
• Fluent in English.

Responsabilidades

• Account Ownership & Client Success: Act as the primary commercial point of contact for assigned airline and media clients; manage day-to-day commercial communications and follow-ups; monitor contractual scope, renewals, and milestones; ensure strong client satisfaction.
• Revenue Growth & Optimization: Develop and execute structured account growth plans; identify upsell and cross-sell opportunities across Media and Digital services; support pricing proposals and negotiations; track revenue performance against targets.
• Commercial Operations & Forecasting: Support pipeline tracking and forecasting; collaborate with Finance on revenue projections and budget alignment; contribute to proposal preparation, pricing grids, and commercial documentation.
• Cross-Functional Collaboration: Act as commercial liaison between Product, Delivery, Finance, and Operations; ensure alignment between client expectations and internal execution; drive internal accountability and commercial visibility across departments.

Conhecimentos

Account Management

Commercial Management

Negotiation

Analytical Skills

Stakeholder Management

Communication Skills

English Fluency

Descrição da oferta de emprego

Conetic is an innovative global company dedicated to transforming the flying experience by making the passenger journey engaging and truly memorable.

We specialize in comprehensive media services, with a focus on creating more personalized and engaging experiences for travelers at every step of the journey.

By uniting Touch Inflight Solutions and ABOVE, Conetic brings together a leading IFE content service provider and a robust cloud-based media distribution platform. This combination of curated content, data-driven personalization, and an automated cloud media supply chain enables airlines to deliver fresh, personalized content to passengers faster and more efficiently through a seamless, end-to-end solution.

About the role:

The Commercial Specialist will play a key role in supporting the execution of our commercial strategy across Touch (Content Service Provider) and ABOVE (Processing Lab).

This role is designed to assume day-to-day account management responsibilities, ensure consistent commercial follow-through, and drive structured revenue growth across assigned accounts.

By reinforcing the client-facing commercial function, this position will enable the Commercial & Growth Director to focus on strategic expansion, revenue acceleration, partnerships, and cross-company integration.

About the responsibilities:

• Account Ownership & Client Success
  • Act as the primary commercial point of contact for assigned airline and media clients.
  • Manage day-to-day commercial communications and follow-ups.
  • Monitor contractual scope, renewals, and performance milestones.
  • Ensure strong client satisfaction and proactive engagement.
• Revenue Growth & Optimization
  • Develop and execute structured account growth plans.
  • Identify upsell and cross-sell opportunities across Media and Digital services.
  • Support pricing proposals and commercial negotiations.
  • Track revenue performance against targets.
• Commercial Operations & Forecasting
  • Support pipeline tracking and forecasting.
  • Collaborate with Finance on revenue projections and budget alignment.
  • Contribute to proposal preparation, pricing grids, and commercial documentation.
• Cross-Functional Collaboration
  • Act as commercial liaison between Product, Delivery, Finance, and Operations.
  • Ensure alignment between client expectations and internal execution.
  • Drive internal accountability and commercial visibility across departments.

About you:

• 3-4 years of experience in Account Management, Commercial Management, or B2B client-facing roles.
• Strong negotiation and communication skills.
• Analytical mindset with ability to interpret pricing and revenue data.
• Experience managing multiple stakeholders.
• Proactive, structured, and commercially driven.
• Experience in aviation, media, digital services, or content distribution is a plus.
• Creativity and sales driven objectives, such as cross selling and upseeling.
• Fluent in English.

About the benefits:

• Flexible working hours.
• Health Insurance.
• Birthday Leave.
• International team.

Conetic Group is committed to fostering an inclusive and diverse work environment, where all individuals are treated with respect, dignity, and fairness. We believe in providing equal opportunities for employment and advancement, regardless of factors such as race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. This policy sets forth our commitment to promoting equal opportunity and diversity within our organization.