Clearance Broker Associate with German

FedEx Express México; Portugal; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Competitive benefits and reward package

Formal training and on-the-job learning opportunities

Global network of solutions

Job summary

FedEx Express México is seeking a skilled candidate to join their customs team in Portugal. As part of the role, you will prepare customs documentation, ensuring compliance with regulations and timely clearance of shipments. The ideal candidate should be fluent in both English and German, detail-oriented, and have strong communication skills.

We offer competitive benefits, training opportunities, and a supportive work environment that fosters personal and professional growth.

Responsibilities

• Preparing customs entry documentation based on paperwork supplied with the shipment.
• Checking if all customs documentation is completed correctly.
• Contacting clients by email to provide missing or unclear information for customs clearance.
• Ensuring accurate input of shipment information into appropriate systems.
• Producing and validating customs data and paperwork for compliance standards.
• Ensuring accuracy within a fast-paced, goal-oriented environment.

Skills

Fluent in English (B2-C1)

Fluent in German (B2-C1)

Customer focused

Excellent communication skills

Attention to detail

Good time management

Analytical and problem-solving skills

Tools

Microsoft Office

Job description

Position Summary

Join our team as we work each and every moment to deliver the most important package of someone’s day. At FedEx, you’ll be a part of a team that helps make the world more connected by enabling global commerce which helps business prosper, communities flourish and people thrive. Through personal and professional support, development and opportunity, we foster a culture where people deliver exceptional experiences and outstanding service.

Key Responsibilities

• Preparing customs entry documentation based on paperwork supplied with the shipment.
• Checking if all customs documentation is completed correctly.
• Contacting clients by email to provide any missing or unclear information necessary to allow customs clearance.
• Ensuring the correct identification and accurate input of shipment information into appropriate systems.
• Producing and validating customs data and paperwork to support the achievement of regulatory and internal compliance standards and to ensure timely clearance.
• Ensuring accuracy within a fast‑paced, goal‑oriented environment.

Ideal Candidate Profile

• Fluent in English (B2‑C1) and German (B2‑C1) – German is required.
• Team player with a can‑do attitude.
• Customer focused with excellent communication skills.
• Attention to detail and able to work to tight deadlines.
• Task oriented with good time management.
• Good analytical and problem‑solving skills.
• Able to make independent decisions based on expertise.
• Good computer skills including Microsoft Office.
• Willing to develop in a multinational/multicultural environment.

What We Offer

• Competitive benefits and reward package.
• Wide array of formal training and on‑the‑job learning opportunities.
• Global network of solutions that strengthens our capability to deliver what our customers need anytime, anywhere.