Celonis Automation Engineer - End-to-End Customer Ops

FlixBus; Lisboa; Hybrid; EUR 50,000 - 90,000; Full time

Benefits offered by this job

Work from Anywhere

Hybrid work model

Wellbeing support

Learning & Development

Mentoring Program

Job summary

Flix in Lisbon seeks a Process Automation Specialist to design and deliver end-to-end automated processes on the Celonis platform, resolving real customer cases without human intervention for millions of passengers.

You will translate business requirements into data models, ETL pipelines, and production automations, collaborating with analysts and IT engineers while ensuring reliability, scalability, and auditable change control.

Qualifications

• Automation platform experience with production automations (3+ years).
• Ownership of solutions handling transactions at scale (1M+).
• Solid SQL and data modelling fundamentals; Python a plus.
• REST/SOAP API understanding and data exchange skills.
• Fluent written English; able to document artefacts clearly.

Responsibilities

• Design, build, and operate production automations on Celonis or similar platforms.
• Handle data integration, modelling, ETL, and process orchestration for CS processes.
• Integrate with backend systems and AI-driven channels (chatbot/voicebot).
• Ensure reliability, monitoring, and auditable change control.
• Take over models and logic from external partners and own them.

Skills

Celonis

ETL pipelines

SQL

Python

APIs

REST

Data modelling

Chatbot integration

Tools

Celonis

n8n

Camunda

UiPath

Power Automate

Make

Job description

Flix in Lisbon seeks a Process Automation Specialist to design and deliver end-to-end automated processes on the Celonis platform, resolving real customer cases without human intervention for millions of passengers.

You will translate business requirements into data models, ETL pipelines, and production automations, collaborating with analysts and IT engineers while ensuring reliability, scalability, and auditable change control.