Cash Collection Specialist- German Speaker

Nestlé

Linda-a-Velha

Híbrido

EUR 21 000 - 32 000

Tempo integral

14 dias+

Gerador de candidaturas

Não envies um currículo genérico — gera um currículo e uma carta de apresentação adaptados a esta função específica.

Ultrapassa os filtros ATS

Vantagens oferecidas por esta oferta de emprego

Meal allowance card

Flex Benefits

Nestlé Club discounts

Free coffee at the office

Career progression

Resumo da oferta

Nestlé Business Solutions (NBS) in Portugal is seeking a Cash Collection Specialist for the Order to Cash (O2C) team. You will manage due and overdue balances and work to maximize on-time payments across customer accounts.

Fluent German and Advanced English are required, with a degree in business/finance/economics preferred. The role offers a hybrid schedule with two office days and opportunities for growth within Nestlé’s Shared Solutions environment.

Qualificações

Degree in Business, Finance, Economics or similar preferred but not essential.
Knowledge of basic Finance Terminology and notions required (Debit and credit Accounting rules).
Fluent German and Advanced English.
Good computer skills, including Microsoft Office applications.
Strong problem solving and analytical skills.
Positive Thinking, willingness to learn and Team Player attitude required.

Responsabilidades

Manage customer/account queries to ensure sales ledger balances are clean on customer account.
Successful management of due and overdue balances on customer account, maximizing On Time Payment for all Customers.
Notify Markets of uncollectable debt risks & mitigate where possible.
Collection activities based on Market Collection Strategy.
Respond to incoming collection concerns from the customer and internal stakeholders.
Focus on Customer Service, ensuring good communication levels to identify and resolve problems on customer’s accounts.
Analyze and check KPIs on quality of services provided and present during Daily Operational Reviews (DOR’s).
Participate in KPIs trends (SLAs), root cause analysis of mistakes/errors and problem solving.
Execute identified business and internal controls of Collections processes.
Review and propose updates, through company, to the Standard Routines due to legal or process changes.

Conhecimentos

Fluent German

Advanced English

Analytical skills

Team player

Problem solving

Organization

Formação académica

Degree in Business/Finance/Economics

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Position Snapshot

Location: Braga/Lisbon (Portugal)

Company: Nestlé Business Solutions (NBS)

Full-time/Hybrid Work: 2 days per week at the office (aligned with our current Policy)

Languages: Fluent in English and German

About Us

Nestlé Business Solutions (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement processes with colleagues across the world.

We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.

If this describes you and you are looking to join a business where you can really add value, it is time to consider joining NBS!

At Nestlé Business Solutions (NBS), diversity and inclusion are core values. If you have any special needs, count on us to adapt your position.

Position Summary

For our NBS Order to Cash (O2C) department, we are currently looking for a Cash Collection Specialist. Reporting to Cash Collection Lead Specialist, this professional will be responsible to manage due and overdue balances on customer account and maximizing On Time Payment for all customers.

A day in the life of...

Manage customer/account queries to ensure sales ledger balances are clean on customer account
Successful management of due and overdue balances on customer account, maximizing On Time Payment for all Customers
Notify Markets of uncollectable debt risks & mitigate where possible
Collection activities based on Market Collection Strategy
Respond to incoming collection concerns from the customer and internal stakeholders
Focus on Customer Service, ensuring good communication levels to identify and resolve problems on customer’s accounts
Analyze and check KPIs on quality of services provided and present during Daily Operational Reviews (DOR’s)
Participate in KPIs trends (SLAs), root cause analysis of mistakes/errors and problem solving
Execute identified business and internal controls of Collections processes
Review and propose updates, through company, to the Standard Routines due to legal or process changes

What Will Make You Successful

Degree in Business, Finance, Economics or similar preferred but not essential;
Knowledge of basic Finance Terminology and notions required (Debit and credit Accounting rules)
Fluent German
Advanced English level
Good computer skills, including Microsoft Office applications;
Good problem solving and analytical skills;
Positive Thinking, willingness to learn and Team Player attitude required;
Good Organization and Prioritization skills to be able to cope with a fast pace environment;
Strong work ethic and Respectfulness required

What We Offer

Here at NBS we care about our Talents and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance. Joining us will bring you: