We are looking for a Logistics Key User/Business Process Owner (IFS ERP) to play a critical role in the implementation, optimization and long-term adoption of our IFS ERP system within the Supply Chain and Logistics function.
Acting as the key interface between Logistics Operations and the ERP project team, you will help shape business processes, support system configuration and testing, drive change management initiatives, and ensure that the solution delivers real value to the organization.
Key Responsibilities:
- Represent the Logistics department in IFS ERP implementation and continuous improvement projects.
- Map, analyze and document logistics processes, identifying business requirements and process optimization opportunities.
- Drive effective IFS adoption through change management activities, ensuring stakeholder engagement, user readiness, continuous communication and sustainable integration of new processes and ways of working.
- Collaborate with internal and external consultants to define, validate and optimize system solutions.
- Support the configuration and enhancement of IFS logistics modules, including:
- Receiving
- Warehousing
- Production Supply
- Inventory Management
- Planning & Scheduling
- Shipping and Transportation
- Execute User Acceptance Testing (UAT), validate business processes and support the resolution of identified issues.
- Assist with data migration activities and data validation related to logistics operations.
- Develop user procedures, work instructions and training documentation.
- Deliver training and provide ongoing support to end users during implementation and post-go-live phases.
- Act as first-line support for system users, investigating issues and coordinating escalation when required.
- Monitor logistics process performance and recommend continuous improvement initiatives.
- Identify opportunities for process digitalization, automation and simplification.
- Ensure compliance with internal procedures and Quality, Health, Safety and Environmental standards.
What we are looking for:
- Strong knowledge of logistics and supply chain processes.
- Experience working with ERP systems; IFS experience is highly preferred.
- Good understanding of inventory management, warehousing, production supply and distribution operations.
- Experience in ERP implementation, optimization or business transformation projects.
- Strong analytical and process improvement skills.
- Advanced MS Excel skills and good knowledge of Microsoft Office tools.
- Knowledge of Power BI is considered an advantage.
- Professional proficiency in English.
- Experience within an industrial or manufacturing environment is highly desirable.
- Strong analytical thinking and problem-solving capabilities.
- Excellent communication and stakeholder management skills.
- Ability to train, coach and support end users.
- Team player with the ability to work cross-functionally.
- Proactive, autonomous and results-oriented.
- Resilient and adaptable in a fast-paced environment.
This is a unique opportunity to play a key role in a major digital transformation project, helping shape the future of logistics operations while developing expertise in one of the leading ERP platforms in the manufacturing industry.