Business Development Representative

Zendesk, Inc.; Lisboa; Hybrid; EUR 30,000 - 42,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Zendesk, Inc. is seeking a proactive Sales Development professional to drive new business across the EMEA region from our Lisbon office. You will manage an outbound pipeline, engage with startups to enterprise clients, and represent Zendesk’s customer-first culture.

You will collaborate with the sales team to execute regional strategies, demonstrate strong communication skills, and demonstrate a passion for consultative SaaS sales in a dynamic environment.

Qualifications

• Native French and fluent English written and spoken.
• At least 6 months of experience in a sales-related environment.
• Passion to start or grow a career in consultative sales.
• Solid business experience, SaaS sales preferred, curious and customer-centric.
• Self-starter with a winning attitude and hunger to overachieve.
• Excellent written and verbal communication skills.
• Bachelor's or Master's degree preferable.
• Able to work in Lisbon office Tue, Wed, Thu.

Responsibilities

• Be a key team member of the sales team, driving new business and delivering on regional strategy.
• Run a busy outbound pipeline of leads and provide top-class customer experience.
• Prospect into cold accounts and new groups within Zendesk customers.
• Generate high-value pipeline through strategic targeting of startups, unicorns, or enterprise clients.
• Actively source new leads using social tools and showcase Zendesk’s culture.
• Aim to overachieve targets and metrics.
• Be the face of the brand with a strong customer focus.

Skills

French (native)

English (fluent)

Sales experience

Education

Bachelor's or Master's degree preferable

Job description

Job Description

Sales Development is the sales & talent pipeline driving the EMEA business. At Zendesk, we provide the best sales training ground that enables you to enhance your skillset and accelerate your career trajectory. We focus on recruiting and inspiring high potential talent and coaching for sales excellence.

Job Description

Sales Development is the sales & talent pipeline driving the EMEA business. At Zendesk, we provide the best sales training ground that enables you to enhance your skillset and accelerate your career trajectory. We focus on recruiting and inspiring high potential talent and coaching for sales excellence.

Sales Development is the start of an incredible career journey in sales and is an integral part of the continued success and growth of Zendesk across EMEA. We are looking for exceptional sales talent that will play a key role in driving new business for our sales organisation.

Zendesk is the world’s leading Customer Support Platform and we are growing our EMEA business incredibly fast on the back of the success and value our suite of products deliver for our customers. This is a great opportunity to join a team of incredibly talented, ambitious and fun sales professionals who embody Zendesk’s unique culture. The ideal candidate will have a proven track record of overachieving in a fast-paced dynamic environment.

You Will

• Be a key team member of the sales team, driving new business and delivering on the strategy for your region.
• Run a busy outbound pipeline of leads and provide top class customer experience.
• Use innovative prospecting into both cold accounts as well as into new groups and divisions of existing Zendesk customers.
• Generate high-value pipeline through both strategic and targeted prospecting into start-ups and unicorn, or enterprise businesses.
• Show creativity and flourish naturally in a Zen environment, actively source new leads through the use of social tools. We want your brains! Just not literally.
• Be motivated to overachieve on targets and metrics.
• Be the face of the brand, 100% focussed on building an outstanding customer experience.

You Have

• Native in French and Fluency in English (spoken and written)
• A minimum of 6 months of experience in a Sales related environment.
• Passion to kick-start or continue a career in consultative sales.
• Solid business experience (SaaS sales preferred), curious and customer-centric.
• A “Can Do” / “Winner” attitude, with a hunger and 'self-starter' commitment to overachieve and succeed.
• Excellent written and verbal communication skills.
• Bachelor's or Master's degree is preferable.
• Ability to work in Lisbon office Tuesdays, Wednesdays and Thursdays

Why Zendesk

• Quality leadership team dedicated to you, your development and your success.
• Experienced and top performing peer or ‘buddy’ dedicated to showing you the ropes.

Zendesk software was built to bring a sense of calm to the chaotic world of customer service.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

The Intelligent Heart Of Customer Experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to [e-mail] with your specific accommodation request.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

The Intelligent Heart Of Customer Experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to [e-mail] with your specific accommodation request.