Business Development Representative - UKI/MEA

CLEVERLY LDA (Portugal); Lisboa; Presencial; EUR 30 000 - 54 000; Tempo integral

Resumo da oferta

Zendesk is seeking a proactive Sales Development professional to drive new business across EMEA from our Lisbon hybrid office. You will manage an outbound pipeline, engage startups and enterprise prospects, and deliver exceptional customer experiences in a fast-paced SaaS environment.

The ideal candidate has 6+ months in sales, a customer-centric mindset, and fluent English. A Bachelor's or Master's degree is preferable, with availability to work both onsite and remotely part of the week.

Qualificações

• Minimum 6 months of experience in a sales-related environment.
• Passion to kick‑start or continue a career in consultative sales with a customer-centric approach.
• Bachelor's or Master's degree preferable; English fluency is required.

Responsabilidades

• Drive new business for the sales organization through a busy outbound pipeline.
• Provide top-class customer experience and demonstrate a can-do attitude.
• Attend the Lisbon office and participate in a hybrid work schedule.

Conhecimentos

Sales experience

SaaS sales

English fluency

Formação académica

Bachelor's or Master's degree preferable

Descrição da oferta de emprego

Job Description

Sales Development is the sales & talent pipeline driving the EMEA business. At Zendesk, we provide the best sales training ground that enables you to enhance your skillset and accelerate your career trajectory. We focus on recruiting and inspiring high potential talent and coaching for sales excellence. Sales Development is the start of an incredible career journey in sales and is an integral part of the continued success and growth of Zendesk across EMEA.

We are looking for exceptional sales talent that will play a key role in driving new business for our sales organisation. Zendesk is the world’s leading Customer Support Platform and we are growing our EMEA business incredibly fast on the back of the success and value our suite of products deliver for our customers. This is a great opportunity to join a team of incredibly talented, ambitious and fun sales professionals who embody Zendesk’s unique culture.

The ideal candidate will have a proven track record of overachieving in a fast-paced dynamic environment. You will be a key team member of the sales team, driving new business and delivering on the strategy for your region. Run a busy outbound pipeline of leads and provide top class customer experience. Use innovative prospecting into both cold accounts as well as into new groups and divisions of existing Zendesk customers. Generate high-value pipeline through both strategic and targeted prospecting into start-ups and unicorn, or enterprise businesses. Show creativity and flourish naturally in a Zen environment, actively source new leads through the use of social tools. We want your brains! Just not literally. Be motivated to overachieve on targets and metrics. Be the face of the brand, 100% focussed on building an outstanding customer experience.

You have a minimum of 6 months of experience in a Sales related environment. Passion to kick‑start or continue a career in consultative sales. Solid business experience (SaaS sales preferred), curious and customer‑centric. A ‘Can Do’ / ‘Winner’ attitude, with a hunger and ‘self-starter’ commitment to overachieve and succeed. Excellent written and verbal communication skills. Bachelor's or Master's degree is preferable. Fluency in English.

Availability to work weekly in a hybrid model: Lisbon office and remotely. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in‑office schedule is to be determined by the hiring manager.

The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience.

Our hybrid way of working enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.

We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre‑employment testing, or otherwise participate in the employee selection process, please send an e‑mail to [e-mail] with your specific accommodation request.

Zendesk is on a mission to simplify the complexity of business and make it easy for companies and customers to create connections. Our customer experience software unlocks the power of billions of interactions, enabling businesses to build rich, meaningful relationships with their customers.

What’s it like to work here? Our offices reflect the global cities we call home, and have spaces for collaboration, quiet, and events. With our hybrid approach, you’ll experience flexibility and connection, collaboration, and learning with your team.

We’re aware of an increase in recruitment scams where individuals falsely claim to represent Zendesk. These scammers may ask for money or personal information by offering fake job opportunities through e‑mail, text message or social media. Please verify the source of any job‑related communications carefully. All official Zendesk communications are conducted through the @zendesk.com email addresses. If you encounter suspicious messages, do not respond and report them to [e-mail]