Business Analyst - Lisbon/Hybrid

Smart Nearshore; Lisboa; Hybrid; EUR 35,000 - 50,000; Full time

Job summary

A leading technology consulting company in Lisbon is seeking a Business Analyst to bridge communication between business and technical teams. The candidate should have at least 3 years of experience and strong skills in requirements gathering and process modeling. This full-time role offers a hybrid work model. Interested candidates should send their CV to the provided email.

Qualifications

• Minimum 3 years of experience as a Business Analyst.
• Experience in insurance industry context is a plus.
• Knowledge of Agile methodologies is a plus.

Responsibilities

• Bridge communication across business, UX, and technical teams.
• Gather requirements from stakeholders and transform them into functional specifications.
• Analyse and model business processes for optimization.
• Support testing and validation phases.
• Produce documentation and support product lifecycle decisions.

Skills

Communication skills

Stakeholder management

Requirements gathering

Process modeling

Documentation creation

Test phase support

Job description

Are you looking to take a step forward in your career in IT and Telecommunications?

Then you've come to the right place – Smart! Technology, transformation and innovation are part of our DNA. We are a technology consulting company with more than a decade of experience in developing national and international projects in IT and Telecom, and we want to be part of your story.

What do you need to be a SMART BUSINESS ANALYST?

• Minimum 3 years of experience as a Business Analyst
• Strong communication and stakeholder management skills (teams such as insurance, UX, tech, etc.)
• Experience in gathering and validating business requirements
• Ability to model processes, identify as‑is/to‑be flows, inefficiencies and improvement opportunities
• Experience creating documentation (functional specs, workflows, user stories, etc.)
• Experience supporting test phases and validating business requirements

Nice to have:

• Experience in insurance industry context
• Knowledge of Agile methodologies
• Experience working collaboratively with multidisciplinary teams
• Analytical mindset and problem‑solving skills

What will you be doing?

• Bridge communication across business, UX and technical teams
• Gather requirements from stakeholders and transform them into functional specifications
• Analyse and model business processes, ensuring optimization and clarity across as‑is and to‑be states
• Support testing and validation phases to ensure delivered solutions meet requirements
• Produce clear documentation and support product lifecycle decision‑making

We shape products that have real impact.

We move fast, innovate constantly, and embrace technology.

We are collaborative, low‑bureaucracy, and value our team.

Where can you be SMART?

Hybrid — Lisbon, Portugal

👉 Do you have a SMART profile? Send your CV to [e-mail]

Seniority Level

Associate

Employment Type

Full‑time

Job Function

Other

Industries

IT Services and IT Consulting