Business analyst in financial services

Andersen; Portugal; On-site; EUR 42,000 - 65,000; Full time

Job summary

Andersen ищет бизнес/системного аналитика для проекта по созданию единого цифрового портала и улучшению B2B2C‑опыта клиентов в международной финансовой и страховой сфере. Вы будете вести анализ, моделирование и документирование требований, управлять бэклогом и координировать работу команд.

Требуется опыт 2+ лет, знание UML/BPMN, REST API, OpenAPI, SQL и работы с Jira/Confluence; владение английским высоким уровнем, умение работать в Agile и в рамках международной команды.

Qualifications

• Опыт работы бизнес-аналитиком/системным аналитиком не менее 2 лет.
• Знание UML и BPMN для моделирования процессов.
• Опыт работы с REST API, JSON и OpenAPI (Swagger), API-тестированием (Postman).
• Хорошие знания SQL и СУБД PostgreSQL и MySQL.
• Понимание микросервисной архитектуры и принципов интеграции.
• Опыт работы с Jira и Confluence.
• Опыт моделирования и совместной работы через Draw.io, PlantUML, Lucidchart, Miro.
• Опыт работы с Figma, Camunda и IntelliJ IDEA.
• Опыт работы в Agile/Scrum, знание Lean.
• Знания Adobe Analytics и продуктовой аналитики.
• Уровень английского не ниже Upper-Intermediate.
• Будет плюсом: Balsamiq; владение PowerPoint.
• Сертификации Azure, Oracle, Microsoft, UiPath, AWS, Antropic.

Responsibilities

• Лидер анализа бизнеса: идентификация заинтересованных сторон и сбор требований.
• Элицитирование, анализ и управление требованиями; перевод в user stories, use cases и acceptance criteria.
• Управление бэклогом продукта: приоритизация, декомпозиция и управление зависимостями.
• Содействие сотрудничеству между бизнес-единицами, техно‑командами и партнёрами.
• Документация в Confluence/Jira; контроль версий и согласование на протяжении SDLC.
• Создание UML/BPMN моделей и диаграмм для поддержки проектирования.
• Определение API‑требований, контрактов данных; валидация API через Postman.
• Поддержка внедрения и валидация через UAT, функциональное тестирование и проверки фич.
• Проведение и участие в Agile церемониях; продвижение инициатив по улучшению процессов.
• Идентификация рисков, зависимостей и пробелов; предложение улучшений процессов и решений.
• Участие в аналитике и комплаенсе (Adobe Analytics, WCAG) в рамках требований продукта.
• Проведение демо, мастер‑классов и презентаций для стейкхолдеров.

Skills

UML

BPMN

OpenAPI

REST API

JSON

SQL

PostgreSQL

MySQL

Microservices

Jira

Confluence

Draw.io

PlantUML

Lucidchart

Miro

Figma

Camunda

IntelliJ

Agile/Scrum

Lean

Adobe Analytics

English (Upper-Intermediate)

Balsamiq

PowerPoint

Azure

Oracle

Microsoft

UiPath

AWS

Tools

Jira

Confluence

Postman

Draw.io

PlantUML

Lucidchart

Miro

Figma

Camunda

IntelliJ IDEA

Job description

Описание:

Andersen is hiring a Business/System Analyst for a project developing a unified digital portal, enhancing B2B2C customer experiences, and delivering scalable self-service solutions. Our customer is an international organization operating in the financial and protection services domain. The company provides a diverse portfolio of customer-oriented solutions across multiple business areas and markets.

Задачи:

• Leading business analysis activities, including stakeholder identification, engagement, and requirements elicitation using interviews, workshops, and analysis techniques.
• Eliciting, analyzing, validating, and managing business and system requirements, translating them into user stories, use cases, and acceptance criteria.
• Owning and managing the product backlog, including prioritization, decomposition, dependency management, and change control.
• Facilitating stakeholder collaboration and decision-making across business units, technical teams, and external partners.
• Producing and maintaining comprehensive documentation (Confluence/Jira), ensuring consistency, version control, and alignment across the SDLC.
• Creating visual models and diagrams (UML, BPMN, data mapping, process flows) to support system design and communication.
• Contributing to solution architecture and integration design, including defining API requirements, data contracts, and validating APIs via testing tools (e.g., Postman).
• Supporting and validating system implementation through UAT, functional testing, and feature verification to ensure alignment with business needs.
• Driving cross-team coordination (development, QA, UX/UI, partners) to ensure clear requirements and aligned delivery.
• Facilitating Agile ceremonies (refinement, planning, reviews, retrospectives) and supporting continuous improvement initiatives.
• Identifying risks, dependencies, and gaps (GAP analysis), proposing process and solution improvements.
• Contributing to analytics and compliance initiatives (e.g., Adobe Analytics, accessibility/WCAG) as part of product requirements.
• Leading demos, workshops, and presentations to communicate solutions and delivered value to stakeholders.
• Mentoring and guiding Business Analysts, managing workload distribution, and ensuring quality of BA deliverables.

Требования:

• Experience as a Business Analyst / System Analyst for 2+ years.
• Strong knowledge of UML and BPMN for business process and system modeling.
• Experience working with REST APIs, JSON, and OpenAPI (Swagger), including API testing using Postman.
• Good knowledge of SQL and experience with relational databases such as PostgreSQL and MySQL.
• Understanding of microservices architecture and system integration principles.
• Experience with Jira and Confluence for requirements management and documentation.
• Proficiency with modeling and collaboration tools such as Draw.io, PlantUML, Lucidchart, and Miro.
• Experience working with Figma, Camunda, and IntelliJ IDEA.
• Experience working in Agile/Scrum environments and understanding of Lean principles.
• Familiarity with A/B testing and product analytics tools such as Adobe Analytics.
• Level of English – from Upper-Intermediate.
• Будет плюсом: Experience with Balsamiq for wireframing and prototyping.
• Proficiency in Microsoft PowerPoint.
• Certifications Azure, Oracle, Microsoft, UiPath, AWS, Antropic.

Условия:

This project is just your beginning here – working with us means reliability and prospects. We have been strengthening our expertise since 2007. During this time, we have formed an excellent BA & SA team with streamlined processes, which now consists of more than 200 qualified analysts. We welcome specialists from every part of the world. We give our employees an opportunity to attend and participate in the company’s BA meetups, as well as offer a compensation program for international professional certificates. There are many different ways to grow and develop at our company. You can improve as a tech specialist or a resource manager, and all your activities will be decently rewarded. You will have an opportunity to take on the role of a mentor and help a group of BA/SA beginners grow. Our employees have access to Andersen Knowledge Base, where they can take courses in a variety of areas: the art of negotiation, PreSale & Discovery, Agile essentials, product ownership, microservice architecture, API design, SQL, AWS, GDPR, UX/UI, people management, and more.