Business Analyst

Hiscox; Lisboa; Presencial; EUR 45 000 - 65 000; Tempo integral

Resumo da oferta

PVH is seeking a Senior Business Analyst to join the European Change Team, a cross‑functional group delivering strategic, operational and regulatory change across Europe. The role focuses on analyzing business needs, translating them into requirements and driving tangible business benefits.

You will partner with stakeholders across countries, support agile or hybrid delivery, and help build business cases, process maps and test scenarios.

Qualificações

• Master's degree, ideally in Management, Economics, or Engineering (or similar).
• Solid background in tech/business consulting, ideally in the insurance business.
• Ability to understand business needs and translate them to functional and non-functional requirements as well as process maps.
• Ability to derive business cases and present arguments for decision making.
• Experience in working with agile/scrum methodology.
• Fluency in English, verbally and written, is mandatory.
• Fluency in other European languages is preferred (German, French, Spanish, Dutch, Flemish).

Responsabilidades

• Lead the end‑to‑end business analysis activities across strategic, digital, operational, and regulatory initiatives and value streams.
• Partner with stakeholders to understand business objectives, drivers, constraints, and success criteria. Analyse current‑state processes, systems, data, and customer journeys to identify gaps, inefficiencies, and improvement opportunities.
• Translate business needs into user stories, epics, acceptance criteria, and functional specifications suitable for delivery teams. Ensure requirements and solutions comply with internal governance, risk, and regulatory obligations.
• Prioritise requirements in collaboration with business owners, product owners, and delivery leads.
• Facilitate alignment between business, technology, operations, data, and external partners. Evaluate solution options and contribute to the selection of technology, vendors, or delivery approaches. Produce high‑quality analysis deliverables including process maps, business cases, and impact assessments.
• Build and maintain business cases, benefits hypotheses, and value tracking mechanisms.
• Validate delivered solutions against requirements and business expectations.
• Support testing activities by helping define test scenarios, reviewing test cases, and validating outcomes.
• Assess change impacts on people, processes, systems, and controls and support change readiness activities.
• Communicate complex topics clearly to both technical and non‑technical audiences.
• Support agile, hybrid, or waterfall delivery models as required by the initiative.
• Drive continuous improvement of business analysis practices, tools, and standards.

Conhecimentos

Stakeholder management

Business analysis

Requirements gathering

Agile/Scrum

Process mapping

Data analysis

Regulatory compliance

Formação académica

Master's degree in Management, Economics or Engineering

Descrição da oferta de emprego

The Role

This role is part of the European Change Team, consisting of business analysts, project and transformation managers and product owners who work closely with the various European countries and functions to deliver a portfolio of strategic, operational and regulatory change and achieve tangible business benefits. The main focus is performing key analysis, supporting decision making and working on the delivery of strategic change, digital and operational initiatives across Europe. It requires strong analytical skills, the ability to translate business needs into requirements, and excellent problem‑solving capability while connecting and working effectively with stakeholders across the continent. The projects and improvements are varied – from market and business performance analysis to digital platform implementation, operational excellence, technology adoption such as robotics or natural language processing, and regulatory compliance with direct or indirect impact on P&L.

Key responsibilities

• Lead the end‑to‑end business analysis activities across strategic, digital, operational, and regulatory initiatives and value streams.
• Partner with stakeholders to understand business objectives, drivers, constraints, and success criteria. Analyse current‑state processes, systems, data, and customer journeys to identify gaps, inefficiencies, and improvement opportunities.
• Translate business needs into user stories, epics, acceptance criteria, and functional specifications suitable for delivery teams. Ensure requirements and solutions comply with internal governance, risk, and regulatory obligations.
• Prioritise requirements in collaboration with business owners, product owners, and delivery leads.
• Facilitate alignment between business, technology, operations, data, and external partners. Evaluate solution options and contribute to the selection of technology, vendors, or delivery approaches. Produce high‑quality analysis deliverables including process maps, business cases, and impact assessments.
• Build and maintain business cases, benefits hypotheses, and value tracking mechanisms.
• Validate delivered solutions against requirements and business expectations.
• Support testing activities by helping define test scenarios, reviewing test cases, and validating outcomes.
• Assess change impacts on people, processes, systems, and controls and support change readiness activities.
• Communicate complex topics clearly to both technical and non‑technical audiences.
• Support agile, hybrid, or waterfall delivery models as required by the initiative.
• Drive continuous improvement of business analysis practices, tools, and standards.

Technical must‑haves

• Master's degree, ideally in Management, Economics, or Engineering (or similar).
• Solid background in tech/business consulting, ideally in the insurance business.
• Ability to understand business needs and translate them to functional and non‑functional requirements as well as process maps.
• Ability to derive business cases and present arguments for decision making.
• Experience in working with agile/scrum methodology.
• Fluency in English, verbally and written, is mandatory.
• Fluency in other European languages is preferred (German, French, Spanish, Dutch, Flemish).

Personality trades

• Strong stakeholder engagement with the ability to understand, challenge and agree business needs and requirements.
• Ability to exert influence across a range of geographically distributed stakeholders.
• Strong communication skills with the ability to convey a message and get consensus.
• Ability to work well under pressure and achieve results within the scheduled time‑frame.
• Ability to work in a fast‑moving environment.