Brand Ambassador Server — Flexible Hours

Staycity Group; Lisboa; On-site; EUR 12,000 - 18,000; Full time

Benefits offered by this job

Flexible working patterns

Bonus scheme

Overnight discounts

Refer a friend

Education support

Volunteer days

Employee Assistance Program

Job summary

Wilde in Lisbon is seeking a Restaurant & Bar Server to join our fast-paced team. You will welcome guests, take orders, and support bar service, helping to create memorable experiences in an evolving aparthotel environment.

No formal experience required; full training provided. We value enthusiasm, teamwork and a warm, guest-focused approach. This role offers flexible patterns and opportunities to grow with Staycity Group’s Wilde brand.

Qualifications

• Prior experience in a similar role is helpful but full training will be provided.

Responsibilities

• Be the Ultimate Brand Ambassador: Take ownership of your role with enthusiasm, energy, and a touch of flair—become the face of Wilde and represent us with pride.
• Make a Lasting Impact: Confidence is key! Master communication and teamwork to create memorable experiences for every guest that walks through our doors.
• Stay Driven, Stay Motivated: Strive for excellence every day—set ambitious goals and exceed them. We work together to push boundaries and celebrate our collective success.
• Set the Mood: You're responsible for creating the perfect atmosphere—whether adjusting the lighting, lifting the volume, or ensuring everything is pristine.
• Master Every Shift: Whether you're opening, swinging, or closing, you're in control—keeping operations seamless and collaborating with your team to ensure nothing is overlooked.
• Exemplify Excellence at All Times: From the moment guests arrive, greet them warmly and with a smile, ensuring they feel welcome and at home.
• Understand Your Guests: Commit to learning the preferences and needs of our guests to provide personalised, thoughtful service that leaves a lasting impression.
• Push the Boundaries of Excellence: Constantly seek opportunities to innovate and improve. Your drive to make things better propels us all toward greater success.
• Show Kindness and Respect: Foster a culture of respect, inclusivity, and kindness, ensuring everyone feels valued and part of the team.
• Engage with the Community: Actively participate in local charity events and initiatives, building strong relationships within the community and contribute to our collective mission.
• As part of our Operations team, demonstrate a commitment to operating in accordance with the environmental and social sustainability criteria set by Staycity Group and external programmes such as Green Key

Job description

Wilde in Lisbon is seeking a Restaurant & Bar Server to join our fast-paced team. You will welcome guests, take orders, and support bar service, helping to create memorable experiences in an evolving aparthotel environment.

No formal experience required; full training provided. We value enthusiasm, teamwork and a warm, guest-focused approach. This role offers flexible patterns and opportunities to grow with Staycity Group’s Wilde brand.