Bilingual French & English Support Advisor – Lisbon On-Site

WW Talents; Amadora; On-site; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Language package

Meal allowance

Performance bonus

On-site work in Lisbon

Job summary

WW Talents in Lisbon is seeking a Customer Support Advisor fluent in French and English to assist French-speaking customers, handle inquiries, and deliver a positive customer experience in a professional multicultural environment.

The role is based in Sete Rios, Lisbon, on-site with rotating shifts, including weekends. Base salary 1,100€ gross/month plus a 150€ Language Package, bonuses up to 80€ and a 7€ meal allowance per working day.

Qualifications

• Fluent in French and English for professional customer communication.
• Based in Portugal with availability to work rotating shifts.
• Strong communication and problem-solving skills.

Responsibilities

• Provide professional customer support.
• Respond to customer inquiries and requests.
• Identify customer needs and offer suitable solutions.
• Handle customer concerns efficiently and professionally.
• Maintain high standards of service and customer satisfaction.

Skills

French (C1-C2)

English (C1-C2)

Customer service

Job description

WW Talents in Lisbon is seeking a Customer Support Advisor fluent in French and English to assist French-speaking customers, handle inquiries, and deliver a positive customer experience in a professional multicultural environment.

The role is based in Sete Rios, Lisbon, on-site with rotating shifts, including weekends. Base salary 1,100€ gross/month plus a 150€ Language Package, bonuses up to 80€ and a 7€ meal allowance per working day.