Bilingual Dutch/English CS — Multi-Channel Support (Lisbon)

CB Talents; Sintra; Presencial; EUR 25 000 - 35 000; Tempo integral

Resumo da oferta

CB Talents is hiring for a Customer Service professional to join their client’s team in Lisbon, Portugal. In this role, you will provide essential support utilizing your Dutch and English language skills. Successful candidates will have previous customer service experience and knowledge of CRM systems.

Your responsibilities will include managing customer interactions professionally across various platforms and maintaining high satisfaction levels.

Qualificações

• Fluency in Dutch and English is essential.
• Exceptional verbal and written communication skills are required.
• Ability to manage customer interactions across multiple platforms is necessary.

Responsabilidades

• Provide clear explanations of features to customers.
• Manage customer interactions via phone, chat, email, and social media.
• Maintain high customer satisfaction through effective communication.

Conhecimentos

Fluent Dutch

Fluent English

Verbal communication

Written communication

Multitasking

Ferramentas

CRM systems

Ticketing tools

Chat platforms

Descrição da oferta de emprego

CB Talents is hiring for a Customer Service professional to join their client’s team in Lisbon, Portugal. In this role, you will provide essential support utilizing your Dutch and English language skills. Successful candidates will have previous customer service experience and knowledge of CRM systems.

Your responsibilities will include managing customer interactions professionally across various platforms and maintaining high satisfaction levels.